Skate Trail Sales

**Position type**: fixed-term contract

**Compensation**: $20/hour

**Start date**: December 19, 2024

**Deadline to apply**: November 19, 2024 at 4:59pm

**Description**

The Winter Sales Staff positions are key customer services roles working within the Facilities team to operate the hot drinks bar and facilitate on-site skate equipment rentals.

**About**

Anchored under Toronto’s Gardiner Expressway and guiding its complex future, The Bentway is a growing public space, and much more. We are a new type of civic organization: a not-for-profit, powered by vital partnerships with the City of Toronto, residents, supporters, artists, city-builders, and dreamers. The Bentway is a creative catalyst rooted in experimentation, leading a creative movement to re-imagine the opportunities of urban spaces.

**Key responsibilities**

**Customer service**:

- Serve as a front-line customer service representative for visitors and other members of the public
- Handling transactions through a POS system
- Perform closing duties which can vary from general cleaning, storing of equipment, re-stocking, and trash disposal
- Safe handling and returning customers’ private information and identification
- Mixing and serving non-alcoholic beverages for customers
- Handling skate sharpening requests (with provided training)
- Assisting customers with skate fitting
- Other duties as assigned related to the operations of The Bentway Skate Trail

**Health and safety**:

- Ensure skate inventory is in safe working condition
- Ensure bar equipment is in safe working condition
- Maintain skate inventory blades through routine checking and sharpening
- Maintain tidy and organized spaces through proper inventory systems
- Cleaning and disinfecting returned helmets and skates, as needed
- Assist with recording concerns, accidents and incidents, escalating when appropriate
- Assist with or perform first aid and call emergency services when needed

**Qualifications**
- Ability to work flexible hours, including evenings, and weekends in varied weather conditions
- Current standard level First Aid/CPR-C would be an asset
- Willing to work safely and to follow all required protocols
- Good interpersonal skills including the ability to work in a team environment and communicate with our visitors.
- Previous bar, retail, customer service and/or serving experience

**Applications**

The Bentway is committed to fostering a positive and supportive environment that promotes equity and diversity. Priority will be given to individuals from equity deserving groups, including Indigenous, Black and racialized applicants, persons with disabilities, newcomers to Canada (within the past 5 years), and people from 2SLGBTQ+ communities.

**To apply**

Deadline to Apply: November 19, 2024 at 4:59pm

Application Components:

- Resume (PDF format, no more than three pages)
- Cover Letter (optional)

We thank all applicants for their interest and will endeavour to contact all applicants, whether successful or not.

**Land acknowledgement**

As an organization dedicated to the creation of shared and inclusive public space, we acknowledge that our work takes place on the treaty lands of the Mississaugas of the Credit and the traditional territory of the Wendat, the Haudenosaunee, the Métis, and many other Indigenous nations.

Tkaronto, “the place in the water where the trees are standing”, is now home to many diverse Indigenous people. We recognize them as the past, present and future caretakers of this land. We would like to pay our respects to all who have gathered and will continue to gather in this place. We are grateful to have the opportunity to work together to care for The Bentway lands and act as stewards of the space.

**Job Type**: Contract

Pay: $20.00 per hour