Mortgage Administrator

**Gentai Capital Corporation (GCC)** is once again named one of **Canada’s Top-Growing Companies by The Globe and Mail, 4th time in the past 4 years** GCC is one of Canada’s **fastest-growing** companies with a 10-year track record of earning investors a consistent absolute above-average return, specializing in both residential and commercial mortgage national wide. We have established ourselves as a strong and conservative alternative investment firm. Our growth can be attributed to a mindful approach and a remarkable team. Having over $366 million in assets under management by managing Genesis Mortgage Investment Corp and Gentai Residential Mortgage Fund, we are well-positioned to grow into new markets and expand our offer of great alternative investments to investors as an asset manager and provide mortgage solutions to homeowners, developers, and real estate investors as a leading nonbank mortgage lender.

We work in a fluid and fast-paced environment that is in complete growth mode - we are looking for motivated, self-starters who want to contribute to a great mission Achieving 1B AUM in 2027 is our near-term goal. This is an amazing opportunity to join a company with rapid growth and plenty of opportunities to show off your skills.

Gentai is seeking a **Mortgage Administrator **to join our team This role requires a dedicated team member with a strong attention to detail and self-motivated to ensure that our clients receive exceptional customer service, support and a high level of accuracy and confidentiality. You will be responsible for managing various aspects of a client’s experience and assisting them throughout the financing process. The Mortgage Administrator will play a critical role in the overall client experience.

The role will report into the Vice President, Operations.

**Responsibilities**

The Mortgage Administrator's ob responsibility includes processing financial and non-financial requests, which includes but not limited to:

- Manage a variety of interactions with and requests from internal and external stakeholders.
- Identify and create reports to help the management team make business critical decisions.
- Set up electronic mortgage files and process mortgage transactions in the database system.
- Manage loan renewals and payouts and prepare related mortgage documents for execution.
- Collect and analyze documents (e.g., insurance & property tax) to meet post-funding requirements
- Monitor all borrower’s NSF payments, outstanding fees, and loans in arrears.
- Work with supervisors and lawyers to manage the default loans and foreclosures.

**Required Qualifications and Experience**:

- A minimum of 1 years related experience (preferred)
- Strong customer service with the ability to work closely with borrowers and provide exceptional service.
- Detail orientated, accurate and demonstrated strong analytical and problem-solving skills.
- Demonstrated strong financial mathematics knowledge.
- Excellent communication skills.
- Strong technical skills along with advanced use of Microsoft Office, advanced proficiency with Excel
- Ability to work independently and in a team environment.
- Demonstrated ability to prioritize with superior multitasking and organizational skills.
- Previous mortgage administration experience is preferred and is an asset.
- Experience with loan servicing or CRM software is an asset.
- Experience in the banking, accounting, or legal sector is an asset.
- Sub mortgage broker license is an asset.
- Experience with Dolphin’s MIC Manager system is an asset.
- Familiarity with real estate and/or lending is an asset

**Compensation and Benefits**:

- Full-Time, Permanent Position
- Competitive Annual Salary and annual bonus program
- Office-based position out of our Richmond location
- Extended Health Benefits 100% paid by the company
- RRSP matching
- Paid Vacation, Sick Leave and Personal Floating Days

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus pay
- Commission pay

Application question(s):

- Are you presently working in a high-volume, fast paced work environment?
- Do you have strong technical skills along with advanced use of Microsoft Office, advanced proficiency with Excel?
- Do you have at least 1 year of recent related experience?
- Do you have mortgage administration experience?

Work Location: One location