Office Administrator

**COMPANY OVERVIEW**

Ferro Technics INC. is a leading IT Security, Consulting and Certificate Training Organization based out of Toronto, helping people expand their knowledge base and careers. We ensure that all of our clients are satisfied with the quality of certifications training they receive and we provide all support to ensure they pass the certification exams, to be able to move ahead in their career. We ensure that the training is relevant and includes real life scenarios and experiences.

**TEAM OVERVIEW**

This is your opportunity to join an organization specializing in providing training for IT security, network and infrastructure certifications. You will be part of a growing team of cybersecurity professionals that value transparent communication and collaboration. We create a friendly workplace for our staff and an exceptional learning environment where our clients can exchange ideas and learn from experience of their peers and fellow trainees. Ferro Technics is looking for an energetic, passionate and resourceful **Office Administrator** to undertake a variety of day-to-day office and clerical tasks as well as maintain a strong online presence for our company. This is a hybrid role that is an integral part in ensuring that our office operations run smoothly.

**YOU ARE**
- Friendly with a service-orientated personality
- Excellent organizational skills with a “get things done” mentality
- Tech-savvy and detail-orientated
- Outstanding verbal communication, writing and editing skills
- Capable of working individually with minimum supervision
- Comfortable working in a fast-paced environment with shifting priorities
- Able to carry out administrative duties with accuracy and speed by prioritizing and multi-tasking
- Able to maintain confidentiality: exercising discretion and professionalism with highly sensitive information

**JOB RESPONSIBILITIES**
- Keep our main office and exam centre running seamlessly by meeting and greeting clients, signing them in and signing for any packages and/ or deliveries
- Ensure the office and exam center are in presentable condition at all time
- Ensure timely communications with clients
- Work with CEO to ensure all communication are responded in a timely manner.
- Keep track of Employee Holidays and other leaves.
- Follow office workflow procedures to ensure maximum efficiency
- Perform basic bookkeeping activities and update the accounting system
- Monitor office expenditures and handle all office contacts (rent, services, etc.)
- Monitor office supplies inventory and place orders
- Ensure Invoices to clients are sent in time
- Ensure all receivables are tracked and reminders are sent at appropriate time
- To make decisions and exercise sound judgment in anticipating and initiating appropriate action along with able to analyze situations/ issues and recommend change
- Answer any inquiries regarding courses, schedules and fees: schedule certificate training
- Support the team with other various administrative tasks (redirecting calls, disseminating correspondence, scheduling meetings, etc.)
- Implement online marketing strategies and campaigns through various social media accounts
- Suggest new ways to attract prospective clients, e.g. promotions
- Oversee social media accounts’ layout
- Represent the Company in exhibitions (e.g. Sector, ITech etc.)
- Manage Web Development team

**EXPERIENCE & TECHNICAL QUALIFICATIONS**
- Proven work experience as an Office administrator or office Manager
- Experience with coordinating marketing and social media efforts.
- Knowledge of basic bookkeeping principles and office management systems and procedures
- Strong foundation in Microsoft Office Suite, Excel and QuickBooks
- Previous experience processing accounts payable and receivable (AP / AR)
- Working knowledge of office equipment (fax machine, photocopier, scanner, etc.)
- Proven experience handling social media accounts and creating social media content
- Familiar with online marketing strategies and marketing channels

**NICE TO HAVE**
- Associate’s/College degree; BSc/BA in business administration or relevant field
- Proven experience in customer service

**Salary**: From $50,000.00 per year

Schedule:

- 8 hour shift
- Monday to Friday