Studio Coordinator

5 days ago

Edmonton, Canada DiveThru Full time

Are you passionate about connecting with people and making a meaningful impact on the mental health of your community? Do you bring administrative experience to the table?

If you’re still reading, it means you’re the perfect fit Sooo... Hi We're DiveThru. We're on a mission to ensure no young person struggles alone. Through our in-person studios and online platform, we connect today's generation with therapy, community and self-guided resources.

**We’re looking to add 2 part-time Studio Coordinators to our Whyte Ave DiveThru Crew to work day times and weekends.** We’re looking for someone who understands the importance of mental health and is excited to put their administrative experience to good use
- **Here’s What You’ll Get By Joining Our Team**:_
- Ability to attend professional development and mental health related workshops
- Work in a new, furnished, and modern studio
- The opportunity to be a part of a growing company with advancement as we continue to grow
- and more perks that we are working on

Ready to join us? Okay, let’s talk about the **official stuff**:

- **Your General Responsibilities**:_
- Monitor all front desk activities, bookings and inquiries
- Support clients with matching to their best-fitting therapist
- Support clients with payment, direct billing, scheduling, and app features
- Ensure client forms are completed accurately and in a timely manner
- Contact clients who require follow up or reminders
- Be in regular communication with therapists and the studio team to ensure client booking, matching, and payment processes are going smoothly
- Stay up-to-date with studio updates and processes by attending team meetings or staying connected with the Studio Manager & Clinical Lead
- Support with maintaining a clean and welcoming studio environment
- **Your Skills**:_
- Experience working in office administration, healthcare, or customer service
- Interest in learning more about and promoting mental health
- Strong interpersonal skills, attention to detail, and ability to multitask and think on your feet
- Thrives when working with people of diverse backgrounds
- Ability to maintain highly confidential correspondence, filing, and telephone communication.

Considered A Plus:

- Certification in office or business administration studies or a healthcare-related field
- Completed courses related to psychology or mental health (e.g. suicide intervention training)
- **Compensation**_

The hourly rate for this role is $20/hour.
- **Hours of work**_

This is a part-time role that will be scheduled to work daytime and weekends, with the possibility of occasional evening shifts.
- **Location**_

This role will be based out of our Whyte Ave location (10151 81 Ave NW).
- **The Next Steps**_

Read the job posting a couple of times to ensure this position is the right fit for you.
- Are you a dog or a cat person?
- Why are you the perfect fit for DiveThru?
- Are you available daytime and weekends? How many hours per week are you available to work?
- Please attach your cover letter and resume when applying. Please also attach a LinkedIn URL if you have one.
- **How We Hire**_

**Job Type**: Part-time

**Salary**: $20.00 per hour

**Benefits**:

- Casual dress
- Company events
- On-site parking

Schedule:

- Day shift
- Every Weekend
- Monday to Friday

Application question(s):

- Did you attach a custom cover letter (applicants without one won't be considered)?

Work Location: In person

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