Intake Facilitator

**VITA COMMUNITY LIVING SERVICES/MENS SANA**

**Intake Facilitator of Transitional, Treatment, & Mental Health Services**
- Providing Safety, Practicing Respect, Promoting Community_

**_
WE ARE VITA_**

VITA is a non-profit organization providing supports and services to individuals with a developmental disability and or Mental health challenge. Our staff make a difference in the lives of our members’ everyday.**OPPORTUNITY**

We are hiring an
- **Intake Facilitator**
***to join our team. This full-time position is an opportunity to put your knowledge and technical skills to work on a variety of member focused related tasks.**WHY VITA?**

We love supporting the community we serve At VITA, we believe that positive, happy, and healthy people have a passion for life and bring that energy to their work. No matter what your specialty or experience, your unique contributions will make a difference.- Our culture blends various backgrounds, experiences, and perspectives. We believe it is not about fitting into our culture; it is about adding value to our workplace through expertise, fresh ideas, and perspectives.**We cannot wait to see what you will bring**

**THE ROLE**:

- Maintain member database (PCC) Ensure all members information is up to date for both, those wishing to access and those receiving VITA services
- Create and maintain effective working relationships with members, families, and other support service agencies
- Navigate local and sector access mechanisms
- Act as a service support for the public, prospective members, and their families by providing service information about VITA and community partners
- Complete and manage the intake process, including waitlists for all members interested in VITA services. Intake and family meetings may be held at various VITA, family, or community locations
- Advocate for members awaiting VITA services and relay all up-to-date and pertinent member info to the DSO, MCCSS or other legislative bodies
- Maintain statistical data and prepare reports related to services offered by VITA and for future service opportunities
- Provide Mental Health outreach support for families and members to help access resources and connect with agencies and community partners
- Work collaboratively with multi-disciplinary teams, families, and members to connect to community programming
- Develop and coordinate initial service plans for VITA members accessing service
- Provide leadership with various funding initiatives that require responsiveness on behalf of VITA services and support
- Liaise with local stakeholders and community support agencies as needed to provide more community opportunities for members and potential members
- Participate in Community & DS Sector Committees representing VITA
- Work closely with service staff to support member goals achievement
- Support Program staff with challenging situations which involve members and or their families.
- Perform other related duties assigned by the Supervisor, Manager or Director or delegate

**WHAT YOU BRING**:

- Post-Secondary Education in Social Services, health or other relevant post-secondary education DSW, SSW, B.SW, B.A, MSW, MSc)
- 2- 3 years’ experience working in the developmental services sector or relevant experiences
- Experience coordinating member service within a Public Sector environment
- Strong and effective communication skills, particularly surrounding family/caregiver support, an asset
- Strong knowledge of community mental health diagnosis and clinical services
- Knowledge of community mental health service resources is an asset

**NICE TO HAVE**:

- Experience in a Non-Profit Organization.
- Experience and ability to work with individual with disabilities.
- Valid driver’s license.

**WHAT’S IN IT FOR YOU?**

At VITA we care about each other, reaching our potential and making a difference in our communities. So, we thrive on being creative and fostering a thoughtful and committed work culture.- Comprehensive benefits package.
- Employee Assistance Program.
- Flexible work/life balance options.
- Remote work flexibility.
- Pension Plan.
- Paid Vacation, Sick Time, and Lieu time.
- Ability to make a difference and lasting impact.
- Opportunities to perform challenging work in a dynamic and collaborative culture.

**Employment with VITA is conditional on your ability to meet the following requirements**:
- Proof of a negative COVID-19 test completed in the last three (3) days prior to your start date.
- Proof of fully COVID-19 Vaccination or a commitment to receive your third dose in the first week from the date of hire (or documentation proving inability to receive the Vaccine due to medical or religious grounds).

**Additional Information**:
We know through experience that different ideas, perspectives, and backgrounds foster a stronger and a more collaborative work environment. VITA strives to create a workplace that reflects the community we serve and where everyone feels empowered to bring