Retail Sales Associate

5 days ago

Newmarket, Canada Zacks Fashions Full time

Zacks Fashions caters to the contemporary, fashion conscience, well-dressed woman. We’re a high-performance culture that seeks exceptionally talented people.

We want our customers to be inspired by our beautiful collections and experience exceptional customer service in a casual and friendly store environment. This position is in the Upper Canada Mall.

What You’ll do
- Create a welcoming environment by greeting and approaching customers
- Exceed customer expectations by providing assistance with a positive attitude
- Recommend merchandise based on product knowledge and customer preferences
- Is knowledgeable and educates self and others on merchandise
- Actively create a welcoming environment through teamwork and collaboration
- Advise customers of the benefits of the Privilege Card program
- Assist in maintaining visual and merchandise presentation standards on the selling floor
- Elevate the Shopping Experience
- Provide customers with exceptional one on one service to create lasting relationships and customer loyalty

What to bring
- Excellent customer service skills
- Motivated and results driven
- Strong attention to detail
- Ability to work autonomously
- Previous retail experience preferred
- Standing, bending, lifting
- Associates must be willing to work a flexible schedule based on business need, which will include evenings, weekends and holidays.
- Passionate about the retail culture and a strong appreciation for style
- An upbeat, positive attitude.

**Overview**

**Responsibilities**:

- Engage with customers to provide assistance and drive sales
- Utilize product knowledge to recommend and upsell items
- Operate point-of-sale (POS) system efficiently
- Maintain a clean and organized sales floor
- Multitask between assisting customers and completing operational tasks

**Requirements**:

- Strong selling skills with a proven track record
- Excellent time management and organizational abilities
- Proficiency in phone etiquette and customer service
- Multilingual abilities are a plus
- Familiarity with technical sales and technology products
- Prior experience in retail sales is preferred

**Job Types**: Part-time, Permanent

Pay: $17.20-$18.00 per hour

**Benefits**:

- On-site parking
- Store discount

**Experience**:

- Retail sales: 5 years (required)
- Customer service: 5 years (required)

Work Location: In person

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