Clinical Manager

**Position Title: Clinical Manager**

**Location: Solange Medical Aesthetics Ottawa**

**Reports To: Director of Operations**

**Position Overview**:
The Clinical Manager at Solange Medical Aesthetics will oversee the daily operations of our aesthetic practice, ensuring the highest standards of patient care and clinical excellence. This role combines leadership, clinical expertise, and administrative responsibilities to create a seamless experience for our clients, while also driving sales and achieving revenue goals.

**Key Responsibilities**:

- Team Leadership**:

- Supervise and mentor clinical staff, including nurses, aestheticians, and support personnel.
- Foster a positive, collaborative environment that encourages professional development and teamwork.
**- Clinical Oversight**:

- Ensure compliance with safety protocols, regulatory guidelines, and industry standards in all procedures.
- Collaborate with the Medical Director to implement and maintain best practices for all aesthetic treatments.
**- Patient Care Management**:

- Oversee patient consultations and treatment plans, ensuring exceptional customer service and patient satisfaction.
- Address patient inquiries and concerns promptly, fostering long-term relationships.
**- Sales Management**:

- Set and communicate monthly and quarterly sales quotas for clinical staff, focusing on both individual and team performance.
- Develop and implement sales strategies to promote services, products, and packages effectively.
- Monitor and analyze sales performance data, making adjustments to strategies as needed to meet or exceed targets.
**- Operational Management**:

- Manage daily clinic operations, including scheduling, inventory management, and supply ordering.
- Implement efficient workflows to optimize patient flow and clinic efficiency.
**- Quality Assurance**:

- Monitor clinical outcomes and patient feedback to identify areas for improvement.
- Develop and enforce quality assurance protocols to ensure high standards of care.
**- Training and Development**:

- Organize and facilitate ongoing training for clinical staff on new treatments, technologies, sales techniques, and best practices.
- Stay updated on industry trends and advancements in medical aesthetics.
**- Financial Oversight**:

- Assist in budget management and financial planning for clinical operations.
- Work with the administrative team to ensure accurate billing and coding for services rendered.

**Qualifications**:

- Education**:

- Bachelor’s degree or similar diploma required.
**- Experience**:

- Minimum of 1 years of experience in a clinical setting, with at least 2 years in a managerial role in medical aesthetics or a related field.
**- Licenses/Certifications**:

- Current nursing license (if applicable) and relevant certifications in aesthetic procedures.
**- Skills**:

- Strong leadership and interpersonal skills.
- Excellent organizational and multitasking abilities.
- Proficient in EMR systems and Microsoft Office Suite.
- Knowledge of aesthetic procedures and products.
- Proven sales skills with experience in achieving sales targets.

**Work Environment**:

- Fast-paced medical aesthetics clinic focused on providing exceptional patient care in a professional and welcoming environment.

**Why Join Us?**

At Solange Medical Aesthetics, we are dedicated to enhancing our clients' natural beauty through advanced treatments and personalized care. As our Clinical Manager, you will play a pivotal role in leading our team, shaping the patient experience, and driving sales to ensure the success of our practice. Join us in our mission to empower clients to look and feel their best

Pay: $26.00-$28.00 per hour

Expected hours: 40 per week

Additional pay:

- Bonus pay

**Benefits**:

- On-site parking
- Paid time off

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

Work Location: In person