Telecom Network Specialist

**ELITS Canada Inc**. is a subsidiary of Accelerate at Iver. Our parent company Iver in Sweden has 1,700 employees today and is growing and now we are looking for new employees who want to join our journey. As part of Accelerate at Iver, you are at the absolute forefront of technology and work on exciting digitization and transformation projects with market-leading customers. We are passionate about realizing digital opportunities in the cloud. Together with our customers, we close the gap between aspiration and successful implementation. Communication is an essential part of the work since we work closely with our customers. As an employee at ELITS you will become a part of a great team that always responds to the customer with humility, and at the same time is very proud of what we deliver.

ELITS is now looking for a dedicated **Telecom Network Specialist**to join our dynamic team. In this role, you will be responsible for the operation, maintenance, and implementation of advanced wireless and fiber networks, ensuring seamless connectivity for our customers. The position involves travel to customer sites and facilities, so a valid driver’s license and willingness to drive are essential.

**Responsibilities**:

- Manage operation, maintenance, and provisioning of wireless and Fiber network elements, Fujitsu, Ciena, Alcatel and DACS (Digital Access and Cross-connect System) Nodes, and Comverse Voice Mail.
- Installation of equipment, wiring, testing, acceptance, commissioning of circuits in assigned Customer Facilities.
- Planning and implementation of work orders associated with UMTS (Universal Mobile Telecommunications System), GSM (Global System for Mobile Communications), LTE (Long-Term Evolution), 5G (Fifth Generation Mobile Network), Gateway Switches, Data, Voice Mail, and Transport Facilities on a live network, Optical Equipment.
- Ensure all administrative duties are tracked and completed including trouble tickets, incident outage reports, and work order as builds.
- Position requires a holistic understanding of the entire network including SS7 (Signaling System No. 7) Signaling, voice and data platform functions, PSTN (Public Switched Telephone Network) interconnects, SONET (Synchronous Optical Network), TCP/IP (Transmission Control Protocol/Internet Protocol) and inter-switch traffic routing.
- Liaison and coordination with Customers, Telcos, Vendors and various Customer Departments.
- Facilitation and escort of contractor resources in assigned Customer Facilities.
- Work with field technicians, other switch locations and third party carriers during network outages and implementation activities.
- Self-directed learning of new equipment to ensure that projects can be completed and new services can be maintained.
- Evaluate, recommend, and participate in performance enhancement and continuous improvement initiatives based on historical departmental and team performance.
- Learn and adhere to all applicable Health and Safety regulations, in accordance with legislation and related Company policy.

**QUALIFICATIONS**:

- 3 years minimum experience in the telecommunications industry.
- Experience with SS7 (Signaling System No. 7) Signaling, IP (Internet Protocol), Fujitsu Fiber Nodes, Ciena, Alcatel MUX’s (Multiplexers), LTE (Long-Term Evolution), GSM (Global System for Mobile Communications), UMTS (Universal Mobile Telecommunications System), GPRS (General Packet Radio Service), 5G (Fifth Generation Mobile Network) from Ericsson
- Cisco CCNA (Cisco Certified Network Associate) designation is nice to have.
- Technical diploma or degree or equivalent experience, with DEC (Diplôme d’études collégiales)/AEC (Attestation d’études collégiales) or other professional designation preferred.
- Must have excellent written/oral communication (English & French), team leadership, organizational and problem-solving skills.
- Excellent computer skills
- Must have a valid driver’s license and have access to a Car / Vehicle.
- Availability to be on call rotation and also to work flexible hours including night shifts.
- Ability to prioritize and work on multiple tasks concurrently.
- Ability to project manage the implementation of network projects when assigned.
- Ability to work under pressure to resolve critical network outages in a timely manner.

**Qualities**:

- Communicative and a positive attitude towards customers and colleagues
- Analytical skills, logical reasoning, and excellent problem-solving skills.
- Sense of responsibility, autonomy and resourcefulness.
- Team player, organized and strive for results and quality
- Ability to coordinate and handle more than one task at the same time
- Being proactive

This position is open to Canadian residents (persons with work permit in Canada).

**ELITS - Accelerate at IVER