Lounge Supervisor

1 week ago

Calgary, Canada Compass Group Full time

You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.

You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward

**Why work with Restaurant Associates?** Imagine joining a team that’s at the top of their game. Come to work at Restaurant Associates and learn from the pros how to serve thousands of visitors in some of the world’s best venues. Because of what we do, more than 30,000 guests enjoy an unforgettable experience every day. Learn. Grow. Serve. It’s a winning combination. Join us.

**Job Summary**:
**How you will make an impact**:
You will be responsible for directing and supervising all activities of the Lounge. The position involves planning and organizing all aspects of day-to-day lounge.

**As a Lounge Supervisor, you will**:

- Be responsible for executing and managing all functions of the lounge
- Maintain accurate weekly inventory of alcohol and other food items as required
- Ensure that appropriate quality standards and practices are in place
- Adhere daily to Key Performance Indicators to ensure client expectations are continuously
- being met
- Responsible for addressing customer concerns and questions in a timely and professional
- Assists with scheduling as required
- Conduct team meetings to update, educate and engage associates

**About you**:

- Minimum of 1 year work experience in the hospitality industry in a supervisory/management role
- You must have a valid Food Handler Certificate or provincial equivalent
- Front and back of house experience
- Strong working knowledge of food and beverage service
- Ability to use restaurant management software
- Strong leadership skills
- Decisive and critical thinker, problem solver

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