Case Manager

**Position summary**

The Case Manager position will be a part of an integrated team of individuals that works closely together in our **A:yelexw Center for Hope and Healing; **a residential setting to provide crisis intervention, coping strategies, education, connections to community services, and support to individuals affected by mental illness, addictions, trauma, and crisis

Under the direction of the Health and Social Development Director, the Case Manager will operate efficiently in accordance with the philosophies, policies, and objectives established by Seabird Island Band Management and within the specifications and regulations of the Community Care Facility Act.

The primary goal of the Case Manager is to support residents with a caring and supported environment in which to address addictions and substance use. Through a variety of programs, the Case Manager will ensure that residents can access health, healing and other services and programs, through programming in the home and through broader community services, to address the underlying causes of addiction and substance use, and to make choices that are life sustaining and positive.

This position is for working out of the Woman's side of our Recovery Home; A:yelexw Center for Hope and Healing

**Success profile**

What does it take to be successful working at Seabird Island? Check out the top traits we’re looking for and see if you have the right mix.
- **Collaborative**: Ability to collaborate and work effectively with others.
- **Empathy**: Expressing empathy makes it easier for clients to open up and engage with you without fear of feeling judged
- **Ability to Maintain Boundaries**: You must establish boundaries to protect the integrity of your relationship and ensure you are not taken advantage of.
- **Active Listening Skills**: Active listening help clients feel heard, understand, and validated - this is critical in providing effective support to our clients
- **Confidence**: You will encounter a variety of personalities and must regularly adapt to new challenges - confidence will allow you to navigate difficult situations
- **Stress Management Skills**:Substance use support work is a tumultuous line of work. It is important you have a work-life balance

**Work that matters**
If you are passionate about using policy to improve outcomes of First Nations people, this may be the opportunity for you Do you enjoy working as part of a team and are able to deliver individual results. You thrive in an environment, which allows you to make a high impact towards the future of a First Nations Community.

We are located 1 kilometer from Agassiz, BC on the beautiful Fraser River, 120 km east of Vancouver.

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**Benefits and perks**
- Access to internal training programs, professional development, and skill enhancement,
- Collaboration with an interdisciplinary team,
- Equitable hourly rates, and
- Casual dress code

**What you’ll do**
- Assist with providing crisis support as needed and report immediately
- Ability to function independently within the framework of a team
- Must maintain professional conduct, boundaries, and ethical standards with a commitment to the principles and values of the First Nations Communities
- Safekeeping medication as per Section 65 of the Community Care and Assisted Living Act ASSISTED LIVING REGULATION
- Empathetic, compassionate, and patient
- Regularly update client records in Mustimuhw database
- May be required to work evenings and weekends.
- Always demonstrate maturity and reliability
- Participate in regular team meetings
- Able to work under pressure
- Provide coaching and life skills teaching to clients within a residential setting where appropriate
- Assist with household supervision coverage and safety for clients
- Assist with client intake process as needed
- Plan and participate with clients in social, recreational, and vocational activities.
- Capacity to communicate and uphold clients’ rules, duties, and regulation in a polite but assertive manner
- Responsible for overseeing all household duties: meal preparation, cooking, cleaning, grocery shopping, laundry, sanitizing bedrooms and washrooms, garbage disposal, etc.
- Purchase and maintain inventory of groceries and household supplies
- Provide coaching and life skills teaching to clients within a residential setting where appropriate
- Other duties or responsibilities as assigned by your Supervisor, Manager, Director, or the ED

**What you bring**

**Education**
- Certificate as Addictions Support Worker, or Diploma from a recognized Social Services Support Worker educational program, with special emphasis/experience in First Nations individuals, families, groups, communities and culture.
- Professionally grounded in First Nations spirituality, philosophies, ideology, knowledge and methodologies in approach to case management and social work
- Minimum 3 years’ related case management experience in a res