Extranet System Administrator

Osler, Hoskin & Harcourt LLP is one of Canada’s leading business law firms. Advising many of Canada’s corporate leaders, as well as U.S. and international parties with extensive interest in Canada, our more than 1,000 firm members are based in offices in Toronto, Montréal, Ottawa, Vancouver, Calgary and New York.

Osler prides itself on attracting and maintaining some of the brightest talent in the legal arena. Our lawyers, students, management and staff have created a unique firm culture which nurtures mentoring and the exchange of ideas. Osler is a dynamic and exciting place to further your career or carve out a new path.

The Extranet System and Data Administrator, reporting into the Senior Practice Manager, Emerging High Growth will be responsible for the setup and maintenance of client extranet sites, while working alongside with clients, legal and administrative team members.

**Major Responsibilities**:

- Using extranet templates, create and configure sites for new clients, including adding client logos, site users and configuring the dashboard
- Prepare and send engagement letters to clients relating to the set-up of the site; coordinate with Osler lawyers and clients to collect information regarding access rights
- Collect, organize, upload and keep content current, adding or removing folders that are not applicable
- Working with law clerks to obtain company records and upload them to the extranet on a regular basis
- Monitor work being performed by the EHG group and assist with the planning and organizing of day-to-day operations by regularly staying in touch with the group lawyers, to determine new content that should be uploaded to the sites
- Setting up, maintaining and customizing security groups based on client requirements
- Work with multiple stakeholders throughout the firm
- Working with lawyers and clients to troubleshoot site issues
- Monitor site usage and provide reports to Site Content Owners,when requested, and during the yearly audit
- Assist with client inquiries regarding the sites, and their content on the sites
- Assist with client and internal demos of Osler WorkPlace
- Maintain up-to-date client sites by adding as well as archiving/removing content and users as required
- Other Osler WorkPlace duties, as assigned, such as site creation for internal use, as and when requested
- Working with the Knowledge Management team to test out software developments
- Assist with general day to day EHG data entry, as requested by the EHG Senior Practice Manager, such as, deal tracking, referral entry’s, OnePlace upkeep etc.
- Acting as back up support for the practice when required
- Other duties assigned by EHG Senior Practice Manager.
- Upkeep of Intranet site, including uploading new materials and site reorganization

**Position Requirements**:

- Education and Experience_

This position requires a university degree or college diploma in a business or social science discipline, plus one year of relevant work experience is desired. An equivalent combination of education, training and experience may be acceptable. Experience in a professional services environment is an asset.
- Knowledge and Skills_
- Proficient in MS Office products; comfortable with technology
- Extremely well organized with superb attention to detail
- Strong verbal and written communication skills
- A team player who also works well independently
- Disciplined execution and follow through; excellent time management skills
- Customer service oriented
- Excellent problem solving skills.
- Strong ability to learn existing business practices.

Please note that any offer of employment will be conditional upon background and reference checks, including a criminal record check, credit check, and employment and educational verifications.

If you have the required background with the ability to provide exceptional customer service and wish to work in one of Canada’s leading law firms, please reply in confidence with a cover letter and résumé by the closing date.

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