Assistant

**Assistant, Night Operations - Residence, North Campus - FT Support**
- (31998)

**Find Your Spot at Humber**
At Humber, our career paths open up a world of infinite possibilities for you to explore. People are at the heart of the Humber experience. Here, every day we work shoulder to shoulder to deliver excellence, and in doing so, we redefine what it means to be a leader in polytechnic education. Humber employees are a diverse group of committed, caring and fun-loving people.

We take finding and growing the right talent very seriously. We strive to find and nurture extraordinary employees who bring their best each day.

If you are interested in working in higher education and are looking to contribute to the largest Polytechnic in Ontario, as we shape the future of our students and communities, here is your opportunity to join our team.

**Job Details**:
**Position Title**: Assistant, Night Operations
**Status**: Full Time Support
**Hours**:35 hours per week - (9:00 PM-5:00 AM, Tuesday - Saturday)
**Faculty/Department**: Campus Services
**Campus/Location**:North Campus (with occasional work at the Lakeshore Campus based on operational needs)
**Salary**:FT Support Payband C: $24.96 - $29.02

**About Residence at Humber**:
Residence is dedicated to enriching life at Humber by delivering inclusive, innovative, and industry-leading services. Guided by a commitment to a student-centered experience, we strive to create an environment where every interaction enhances the vibrancy of our community.

With just over 1,750 bed spaces across two campuses and five buildings, our self-operated residence provides a supportive home-away-from-home for students throughout the academic year and summer. We operate 24/7, nearly 365 days a year, ensuring students have access to safe, affordable housing and the support they need to thrive. The December midyear break offers a unique opportunity for our team to take a brief pause, recharging before we welcome students and staff back to our vibrant community for the remainder of the academic year.

Within Residence Services, our dedicated team oversees key portfolios: Residence Admissions, Residence Operations, Front Desk & Summer Operations, and Residence Life. Together, we deliver exceptional service and foster a connected, inclusive, and thriving living environment.

**About the Assistant, Night Operations Role**:
Reporting to the Manager, Residence Operations, the Night Operations Assistant supports the overnight operations of the Residence. The Night Operations Assistant will be working with Front Desk, Housekeeping, Residence Life and the Department of Public Safety to help residents and conference guests feel welcome and safe. The Night Operations Assistant will attend to facility concerns that may occur after hours, including urgent cleaning, minor repairs, housekeeping and occasional conference room set up. The incumbent will encourage students to take responsibility for the cleanliness and maintenance of the residence, promote building security and expectations for personal and community safety, enforce policies, resolve minor maintenance issues, and develop positive working relationships with other staff and departments.

Some of the responsibilities of the role include, but not limited to:
Attends to facility concerns by:

- Attending to lock issues, leaks, burnt out light bulbs, elevator breakdowns, vandalism and damages that occur after regular business hours or as assigned
- Performing minor repairs and clean ups of areas that may become a safety hazard
- Logging work orders
- Conducting inspections of common areas nightly, and vacant residence rooms before move in/after move out. Setting up rooms as needed
- Attends to Summer Conference guests’ needs after regular hours (ie. Supplying towels, plunging toilets)

Responds to residence policy violations such as:

- Noise, alcohol in common areas, unauthorized guests, smoking outside of designated area escalates as appropriate
- Completes appropriate documentation

Provides coverage for the Front Desk by:

- Covering staff breaks and when Front Desk staff are unavailable
- Providing additional Front Desk support during busy periods
- Supporting Residence Assistants and other Residence staff in the performance of their duties

Conducts walks of all Residence areas:

- Paying attention to student behaviour, the physical building condition and that the building is secure
- Works with Residence Life Staff and Department of Public Safety in responding to urgent and non-urgent situations in Residence

**About You**:
You are passionate about working at Ontario's largest Polytechnic; you thrive on improving productivity and quality that contribute to team success If this sounds like you, keep reading:
**Education**
- Two (2) year diploma in the fields of Hospitality, Law and Security, Social Work, or equivalent
- First Aid & CPR certificate

**Experience/Skills**
- Minimum of one year experience in building maintenance, sec