Research Coordinator

Research Coordinator

About Queen's University

Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics & recreation, power generation, corporate shared services, and many more.

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Job Summary

The CanTreatCOVID study is an adaptive platform trial to evaluate the out-patient therapeutics for COVID-19. This is being led by the Upstream Lab at the University of Toronto in collaboration with several investigators across Canada. At the Upstream Lab, the research is driven by the desire to promote health equity and address social determinants of health. We are currently looking for a full-time Research Coordinator to support this national adaptive platform trial within the Centre for Studies in Primary Care, the research arm of the Department of Family Medicine at Queen’s University.

In this role the Research Coordinator will perform research activities involving local project initiation, recruitment, and data collection. Other tasks could include assisting with study administration, adhering to research protocol and working with investigator(s), manager, and other research staff to carry out various aspects of conducting a clinical trial.

**Job Description**:

**KEY RESPONSIBILITIES**:

- Plans and coordinates the initiation of research study protocols, and the establishment of operating policies and procedures.
- Plans, implements, and maintains local data collection and analysis systems in support of research protocol.
- Assess and recruit trial participants. This includes coordinating with primary care practices, proactive recruitment via electronic medical records, being responsible for responding to incoming calls from potential research participants, organizing and conducting recruitment meetings, preparing recruitment documentation, scheduling, and randomization procedures.
- Follow up with participants for the duration of the research trial, including all associated correspondence.
- Acts as the primary administrative point of contact for internal research staff, study team members, patient partners or other stakeholders while only escalating complex situations accordingly.
- Monitors the progress of research recruitment activities; develops and maintains records of research recruitment activities, and prepares periodic and ad hoc reports, as required by investigators, administrators, funding agencies, and/or regulatory bodies.
- Participate in regular study team meetings as required.
- Organize, maintain, and store research data and files using confidential and secure methods.
- Perform miscellaneous job-related duties as assigned.

**REQUIRED QUALIFICATIONS**:

- Undergraduate Degree in a Health Science field required combined with several years of related research administrative experience.
- Clinical research and experience working on multi-site trials would be considered an asset.
- Experience recruiting patients required to a clinical research trial.
- Experience with REDCap and knowledge of electronic medical records (i.e. OSCAR, PSS) would be considered an asset.
- Communication skills are essential among a variety of populations including research participants, hospital/clinic staff, and Queen’s University staff.
- Promotes diversity and inclusion in the workplace.
- Strong problem-solving skills.
- Able to work independently and as part of a team.
- Consideration may be given to an equivalent combination of education and experience.

**SPECIAL SKILLS**:

- Demonstrated human relations, interpersonal, and communication skills (written and verbal). Ability to listen, observe, evaluate, and respond in a helpful and appropriate manner, while respecting the rights and dignity of others and being non-judgmental.
- Clear understanding of privacy issues and the ability to maintain strict confidentiality.
- Ability to work independently and as a team member within a multi-site trial environment.
- Organizational and time-management skills, to coordinate the work of others as well as oneself and to book all participant recruitment testing appointments.
- Leadership and motivational skills. Sensitivity to issues affecting performance of staff and retention of research participants.
- Will be adept at database management.
- Knowledge of university structure, procedures, and administrative systems.

**DECISION MAKING**:

- Determine when it is necessary to seek advice or direction from a supervisor with respect to study procedures.
- Identify and report adverse events to the Research Ethics Board with the assistance of the Principal Investigator.
- Coordinate with project leadership and team members from multiple organizations to meet project milestones.
- Determine what information to distribute to project partners and gov