Fund Development Coordinator

**About Humane Society London & Middlesex**

HSLM is a charitable organization whose mission is to lead London and Middlesex in building a humane and compassionate community for all animals. We improve the lives of animals in our community by providing shelter and appropriate new families.

**What we are looking for**

We are seeking a highly motivated and passionate person to join our growing fund development team as Fund Development Coordinator reporting to the Manager of Donor Experience. This professional must have an excellent customer service approach, be adaptive and be motivated by programs that attract and retain donors and sponsors.

**Hours of work**:
This is a full-time position working up to 44 hours weekly. Must be available to attend meetings and events during the evening and on weekends as needed.

**Professional Responsibilities**
- Provide outstanding customer service to community members including donors, sponsors and partners through various forms of communication, with a high volume of phone communications.
- Responsible for gift processing of donations received, with the ability to maintain an excellent level of detail and accuracy.
- Assist in the growth and retention of donors; including acquiring new donors through outreach programs and implementing donor stewardship plans.
- Actively secure sponsors for HSLM sponsorship opportunities, and maintain relationships with current sponsors and partners.
- Support programming and related tasks throughout the Fund Development portfolio and organizational community programming initiatives such as our pet food pantry program.
- Participate in various HSLM events, public relations and promotional activities.
- Be thoroughly familiar and ensure compliance with pertinent legislation, regulations, guidelines and HSLM policies.
- Additionally, all duties are as assigned.

**Qualifications**
- Post-secondary education in fundraising, sales, business, communications, marketing or related field.
- Proficient in the use of Microsoft Office Suite and Google Suite.
- Knowledge and experience of the charitable and not-for-profit sector.
- Comfortable presenting and speaking to the public.
- Excellent oral and written communication skills for effective business correspondence.
- Strong interpersonal skills.
- Strong organizational, problem-solving, and analytical skills.
- Acute attention to detail.
- Self-starter who takes initiative and is able to work independently with mínimal supervision.
- Ability to multi-task, prioritize and adapt to change using strong organizational and time management skills.
- Ability to maintain confidentiality.
- The ability to have fun while working hard is a must.
- A genuine affinity for animals and the benefits of animal adoption.

**Essential duties and working conditions**
- Will be required to work evenings and weekends as needed, occasionally with limited notice.
- Employment is conditional upon maintaining a valid driver’s license and access to a vehicle.

At HSLM, we appreciate that experience comes in many forms. If your experience is similar to what we are looking for, please consider applying.

**Benefits**:
Our team members are important to us. In exchange for your talent and expertise, HSLM provides a competitive compensation package including paid training, HSLM branded clothes, health benefits, an employee assistance program, life insurance, opportunities for professional development, regular team building, the opportunity to walk a dog or play with a cat on your lunch break, and a fun, supportive environment.

Location: 624 Clarke Rd., London, Ontario

Terms of Employment: Salaried position working up to 44 hours per week

Anticipated Start Date: As soon as possible

**Salary**: $40,000

HSLM is committed to developing inclusive, barrier-free selection processes, and work environments. If contacted in relation to a job opportunity, please advise us in a timely fashion of any accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Please note, this is an open position, submissions are reviewed as they are received.

No drop-ins or phone calls please.

Pay: $40,000.00 per year

Schedule:

- Monday to Friday

Application question(s):

- Why do you feel you are a great fit for this position?
- What is your ideal work environment?

Work Location: Hybrid remote in London, ON N5V 3K5