Crew Leader, Gardening

**Gardening Crew Leader**

**Reports to**:Property Care Account Manager

**Purpose**:As a Gardening Crew Leader, beyond your love of plants, you enjoy taking on the challenge of meeting the job targets - from quality standards to hitting the estimated hours and job costs. You're a seasoned gardener and are confident mentoring others, providing the necessary training and feedback for success

**JOB SUMMARY - THE 3R's**

**Role**:Gardening Crew Leader

**Responsibility**:
1. Planning and Execution

2. Leadership and Mentoring

3. Organization and Equipment Care

4. Safety and Quality Standards

5. Project Reporting

**Result**:Hutten & Co. is recognized as an expert in horticulture and garden care while providing property owners with a high level of detailed, professional and trustworthy care.

**METRICS TO MEASURE RESULTS**:

- Estimated vs Actual Job Hours
- Weekly Scheduled Hours Met

**DETAIL OVERVIEW OF RESPONSIBILITIES**:
1. Planning and Execution
- Supervise, coordinate, and execute on the day to day work activities of a crew of 2-3 people
- Delegate job tasks to crew members to assist in the completion of property care tasks
- Ensure that the property meets customer and company expectations in terms of aesthetics, beauty and function
- Ensure completion of work according to the Hutten best practices and quality manuals
- Oversee and complete warranty work according to the Hutten Client Care packages
- Oversee and complete contract services according to specifications
- Regularly communicate with client about ongoing property care requirements and report back to the Account Manager
- Oversee and complete work at sites ensuring safety, quality and productivity
- Complete Property Care and Gardening services to include:

- Edging, spring cleanup of gardens, and mulching
- Ongoing garden management, weeding and plant care
- Fall cleanup of gardens and turf and winterization
- Seasonal and specialized pruning and transplanting
- Fertilizing and pest management
- Seasonal colour (annuals and container plantings)
- Irrigation and lighting maintenance services
- Assist and collaborate with the enhancements team where required with:

- New plantings and garden expansion
- Improvements such as patio repair, cleaning or drainage
- Other enhancements approved by Hutten & Co.
- Operate various tools and equipment, including compact equipment, chainsaws, blowers, trimmers, pruners, wheelbarrows, measurement equipment, shovels, rakes, horticultural implements, etc.
- Always wear appropriate personal protective equipment
- Read and interpret landscape designs and specifications to complete work activities
- Demonstrate continuous growth through ongoing education in the field of Horticulture
- Demonstrate active participation in regular team meetings
- Communicate to customer professionally, delivering service according to “the Hutten Way”
- Perform site consultations, technical support, and collaboration with team as required
- Complete quality assessments of completed services and property inspections

2. Leadership and Mentoring
- Inspire and motivate employees to see and attain the vision for unique projects
- Onboard and mentor employees for growth and training
- Demonstrate strong planning and foresight in project execution
- Clarify expectations and set directives for employees to get the work done as planned
- Participate with recruiting of staff to fill open and upcoming positions
- Execute on operational plans to meet job costs as estimated
- Empower employees to meet job expectations of quality, safety and productivity
- Promote clarity and alignment on employee responsibilities, and assess regularly
- Build trust, address conflict, and lead by example

3. Organization and Equipment Care
- Maintain standards of cleanliness and organization on jobsites, and shop/yard areas
- Organize and perform preventative maintenance on tools, vehicles and equipment by conducting inspections, lubricating, cleaning and organizing on a daily basis

4. Safety and Quality Standards
- Work safely and in a responsible manner, with eager participation and initiative
- Comply with all company policies and regulations and local health and safety regulations

5. Project Reporting
- Keep time records of all crew on smartphone timekeeping app (LMN Time), and submit daily for review

**BEHAVIOURAL SKILLS**:

- You value the Hutten Philosophy
- You're a great communicator
- You're detail oriented and organized
- You are a strong leader and able to teach others
- You're great with customer service
- You work safely and efficiently, and are goal oriented
- You're able to multitask and problem solve, with focus
- You're able to hold others accountable to results

**TECHNICAL SKILLS**:

- You're a highly skilled gardener, with over 3 year's gardening experience
- You're strong in plant identification and care, including pruning, and cultural care
- You are skilled with manual and power garden tools
- You can read and understand landsc