Medical Assistant/receptionist

3 days ago


Calgary, Canada The Calgary Therapy Institute Full time

**Job Title**: Medical Assistant Receptionist

**Location**: Calgary, Alberta

**Job Type**: Full-Time

**About Us**:
At The Calgary Therapy Institute, we are dedicated to providing compassionate and trauma-informed mental health care. We prioritize creating a welcoming environment for our clients, and we’re looking for a skilled and empathetic **Medical Assistant Receptionist** to join our team.

**Key Responsibilities**:

- Greet and assist clients in a warm, professional manner.
- Manage appointment scheduling using Jane Scheduling System.
- Process insurance direct billing and verify coverage details.
- Maintain confidentiality and uphold trauma-informed care principles.
- Coordinate communication between clients and clinicians.
- Handle administrative tasks such as filing, documentation, and payments.
- Provide exceptional customer service, ensuring positive client experience.
- Adapt to a flexible schedule, including evening and weekend shifts.

**Qualifications**
- High school diploma required; post-secondary education in Medical, Health Care, Business Administration or similar preferred.
- Prior experience working as a receptionist in a medical, healthcare or mental health clinic.
- Proficiency in using Jane Scheduling System.
- Strong understanding of insurance direct billing procedures.
- Excellent communication and interpersonal skills.
- Experience working in a trauma-informed care setting.
- Ability to multitask and remain calm in a fast-paced environment.
- Strong organizational and problem-solving skills.
- Flexibility to work evenings and weekends.

**Why Join Us?**
- Be part of a team dedicated to helping others achieve self-determination and overall well-being.
- Work in a collaborative and diverse environment where your contributions are valued.
- Opportunity to grow with our expanding organization and make a meaningful impact in the field of mental health.

**How to Apply**:
**We look forward to welcoming you to our team**

Pay: $18.00-$22.00 per hour

Expected hours: 30 - 40 per week

**Benefits**:

- Dental care
- On-site parking

Schedule:

- Evening shift
- Every Weekend
- Weekends as needed

Work Location: In person



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