Gt Service Technician

Join a Canadian success story with over 500 team members that is still growing strong after 65 years

We cater to the rental needs of General Contractors, Subcontractors, Residential homebuilder as well as anyone looking for construction equipment rentals including heavy equipment, heaters, scaffold, fencing, lawn/garden and general tools.

Stephenson’s Rental Services is a total solutions provider focused on our people and our customers. We are seen as the “Unwavering Ally” and believe that simplicity is the key to unlocking greatness. We push past obstacles to help people be their best. **Our people thrive** in a stable/growing business and within a culture that is based on our values including Respect, Passion, Simplicity, Progressive Thinking and Family Focused.

We are currently looking for **GT Service Technician **to join our team based out of our Operations Support Centre in **Niagara Falls, ON.**

**We offer**
- Competitive wages plus bonus opportunity.
- Attractive company sponsored benefit package after 3 months.
- Opportunity to participate in exciting discount programs.
- Opportunity to participate in company matched retirement plan.
- 42.5 hours per week.
- Uniform and boots allowance provided.
- Any required training provided.
- Opportunities to grow with us

**Job Summary**

The General Tools Service Technician is responsible for the completion of the inspection, testing and diagnosing of electrical, two strokes, four stroke and heating equipment for repair and/or regular maintenance. Completes all work orders and related paperwork with respect to the repair and maintenance of equipment in order to preserve the integrity of the Rental Management computer system. This role also supports store staff including loading/unloading equipment and merchandising.

**Requirements**:

- Minimum High School Diploma or equivalent.
- 1-3 years of General Tool servicing or similar experience.
- Small engine trade certification and/or related work experience is an asset.
- Able to multi-task and work effectively in a fast-paced environment.
- Must be able to lift up to 50lbs on a regular basis.
- Valid G-Class Driver’s license with clean abstract (within last 3 months).
- Working knowledge/understanding of Stephenson’s product line.
- Excellent Customer Service skills with the ability to effectively handle inquiries in person and on the phone.

**Responsibilities**
- Ensures that all equipment is rental ready by cleaning, checking and properly refueled.
- Maintenance can include checking/gapping spark plugs, replacing air filters, checking recoils and ropes, greasing/lubricating bearings/joints, replacing/tensioning belts, etc.
- Possesses excellent product knowledge and can effectively transfer this knowledge to customers. This includes explaining features and benefits, safe operating techniques and promoting related accessories/products.
- Ensure that every customer is treated in the same fair and consistent manner and resolving issues as they arise.
- Supports in store merchandising initiatives. This includes pricing, inventory control, product placement, etc.
- Follow all paperwork and computer procedures related to servicing of equipment. Maintain all inventory control documents to preserve the integrity of the Rental Management computer system.
- Participate and ensures daily “COMPASS” is complete. Adheres and promotes all Company Safety Policies Involved in annual inventory initiatives.
- Other duties as assigned.

We would like to thank all that apply Please note that only those selected for an interview will be contacted.

**Job Types**: Full-time, Permanent

Additional pay:

- Bonus pay

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Vision care

Schedule:

- 8 hour shift