Bilingual Inside Sales Agent

2 weeks ago

London, Canada Masonite Full time

We heard you knock

INSIDE SALES COORDINATOR - Canada

This position belongs to the Sales Team for the complete line of wood doors and frames. This position is responsible for estimating, negotiating price, and selling products and services and completing orders for our distribution base in Canada.

This position is part of the Inside Sales Team for the architectural doors division. This position is responsible for negotiating price and selling products and services to our distribution base.
- Primary internal distributor interface for the following: pricing decisions, creating value added services, new product introductions and selling.
- Sells product mix to meet sales volume and margin targets.
- Represents the Sales Service Center on special projects.
- Provides market intelligence.
- Doing estimates, and follow-ups on quote
- Performs duties as assigned by supervisor.
- Communicate with customers for any missing details.
- Process orders in a timely manner
- Making sure daily workload is done in their area.
- Perform other duties as assigned by the Inside Sales Leader to ensure a positive customer experience.

**Experience**:

- Over two years customer service, order entry process or quoting experience.
- Bilingual (French - English) preferred.
- Strong sales orientation and communication skills (written and verbal)
- Wood, door construction and/or hardware knowledge an asset.
- Able to quickly establish creditability with customers and staff.
- Education: College diploma or equivalent year of experience
- Proficiency: 12-18 months to learn business cycle.
- Essential Physical Requirements: Sitting for long periods of time, Viewing a computer screen daily.
- Essential Mental Requirements: Ability to handle stress under pressure, Accuracy with analytics and logistics, attention to detail.
- Work Environment: Work in a controlled office environment.
- Some travel may be required of this position.

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