Library Technician

**Library Technician - RPT - Libraries**
- (33506)

**Find Your Spot at Humber**

At Humber, we are a vibrant, diverse community of professionals dedicated to providing an exceptional learning experience for our students. Through our strategic vision and exciting new brand Builders of Brilliance, we are co-constructing a new model of polytechnic education for Ontario, Canada, and the world. We are committed to ensuring Humber offers the right programs, with the most effective teaching and learning approaches, to prepare exceptional leaders for our industries and communities.

To achieve our vision, we take finding and developing the right talent very seriously. We offer a collegial, collaborative, inclusive environment in which each individual is supported to grow and bring their best each day.

If you are excited by the prospect of contributing to our vision for learning, if you would like to be part of building a new model of polytechnic education, of ‘building brilliance’, in one of Canada’s preeminent higher education institutions, then here is your opportunity to join our dynamic team

**Job Details**:
**Position Title**: Library Technician
**Status**: Regular part-time
**Hours**:24 hours per week
**Faculty/Department**: Libraries
**Campus/Location**:Lakeshore Campus
**Salary**:PT Support Band-7: $26.65 per hour

**About the Library Technician Role**:
The Humber and University of Guelph-Humber Library is hiring a resourceful, collaborative, and user-focused Regular Part-Time Library Technician to support students, faculty, and staff at Humber's Lakeshore Campus.
- Provide in-person research help to Humber and University of Guelph-Humber students, faculty, and staff by conducting reference interviews, identifying information needs, and demonstrating the use of library resources;
- Respond to informational and directional questions, and offer informed referrals to other campus departments (e.g., PALS, Math & Writing Centre);
- Deliver fulfilment services using the Alma Integrated Library System, including signing materials in/out, processing holds and inter-campus loans, managing fines/fees, and maintaining user records;
- Clearly explain and uphold library policies with tact and professionalism, guided by our Library Customer Service Charter;
- Assist users with basic technology support (e.g., study room tech, printers, computers, Wi-Fi), and escalate to ITS when needed;
- Liaise with campus partners (e.g., ITS, Facilities, Public Safety) to ensure smooth daily operations of library spaces;
- Provide support and guidance to Student Assistants;
**Additional responsibilities include**:

- Contributing to special projects (e.g., Technical Services, Archives projects) and library outreach (e.g., tours, info tables at events);
- Assisting with maintenance of the library collection through stacks management and organization;
- Participating in professional development by attending webinars and workshops;
- Taking initiative in suggesting new projects or workflow improvements;
- Adapting to other duties and shift changes as assigned.

**Shifts/Hours of Work**:

- Up to 24 hours/week. Schedule may change depending on operational needs each semester.

**About You**:
You are passionate about working at Ontario's largest Polytechnic; you thrive on improving productivity and quality that contribute to team success If this sounds like you, keep reading:
**What you bring to the role**:
We’re looking for someone who is proactive, well-organized, possesses strong communication skills and who values and contributes to a welcoming, inclusive, and supportive library environment.

This role involves collaborating with the Library team, including Librarians, Library Technicians, Administrators, and Student Assistants, to support student success.

**Required Skills**:

- Ability to work independently and exercise sound judgment in a busy service environment;
- Demonstrated excellence in customer service;
- Strong interpersonal skills and a collaborative mindset;
- Willingness to learn about and refer Library users to the wide range of Humber resources and services across all campuses;

**Education**
- Two-Year Library Technician diploma.

**Experience/Skills**
- Minimum of one year of customer service experience, ideally in a library or academic environment.

**What's in it for you?**
- An opportunity to be a part of building Humber's future.
- Be part of a diverse, hard-working, and supportive team.
- Tools and technology that will allow you to succeed at your job.
- Amazing perks

We thank you for your interest in working with Humber Polytechnic. Only applicants selected for an interview will be contacted. Consideration for Support Staff (Article 17 of FT Support Staff and Article 19 of PT Support Staff) positions will be given to internal employees in accordance with the respective Collective Agreements.

**Equity, Diversity, and Inclusion**
Humber Polytechnic is committed to a workforce that reflects the diversity of o