Bartender

**Description**

The Bartender role receives guidance from the Beverage Captain, the Operations Manager or the Senior Operations Manager. The role of the bartender is to provide exemplary customer service while mixing and serving drink orders and completing the set up and tear down of their bar.

**Key Responsibilities**
- Greet all guests in a timely manner as they approach the bar and deliver exemplary customer service.
- Educating customers on our menu options.
- Maintain a watch for underage patrons by checking the identification of customers to ensure they meet alcohol legal age requirements.
- Mix ingredients to prepare cocktails and other drinks. Serve wine, beer and other alcoholic and non-alcoholic beverages.
- Ensure accurate portion control and keep accurate accounts and spoilage records.
- Maintain stock and inventory of the bar, completing relevant logs in a timely manner.
- Take orders from guests and pour wine tableside.
- Must be able to develop strong cashier skills - handling credit cards and payment in a safe and accurate manner in coordination with the POYNT POS system.
- Ensure cleanliness and a pleasant atmosphere of the bar area.
- Maintain bar supplies and replenish bar with equipment, garnishes, drink items, glassware, napkins etc
- Ensure cleanliness of the bar storage area, ensure everything is wiped down and put away properly.
- Set and clear tables as directed in reception space.
- Diplomatically handle guest complaints in a polite and maintain a professional manner.
- Maintain a positive attitude in high stress, fast paced environments.
- Maintain daily side work.
- May be required to train other employees, educating them on menu knowledge and other aspects of the role.
- Know and comply with all ARAMARK and client policies and procedures regarding safety, security, and emergencies.
- Must be flexible and willing to work a varied schedule.
- Must be able to lift up to 35 pounds and stand for an extended period of time.
- Incumbent will adhere to the collective agreements in effect
- Smart Serve Certification is required.

**Essential functions**
- Ability to frequently move about a large facility, which could span several hundred thousand feet, to perform work responsibilities
- Ability to constantly handle, lift, and operate bar equipment and inventory.
- Ability to constantly identify hazardous situations in the workplace.
- Ability to frequently handle objects weighing 35lbs or less
- Ability to work well under pressure in a fast-paced environment
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, and remaining, calm and courteous
- Ability to constantly work irregular hours, nights, weekends, and holidays

**KEY COMPETENCIES**
- Delighting Customers/Clients
- Customer/Client Insights
- Building Performance-Based Relationships
- Organizational Collaboration
- Driving for Results
- Disciplined Execution
- Accountability for Excellence
- Impact and Influence

**QUALIFICATIONS**
- 1+ years of bartending experience with a strong knowledge of spirits, wine and mixed drinks.
- Must be of legal drinking age.
- Smart Serve Certification is required.
- High School Diploma or equivalent.
- French language skills are considered an asset.

**REQUIRED TRAINING**
- Smart Serve Certification

**Job Type**: Part-time

Pay: $16.55 per hour

Schedule:

- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekends as needed

Ability to commute/relocate:

- Ottawa, ON K1N 9J2: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- bartending: 1 year (required)

Work Location: In person