Floor Manager’s Assistant
2 weeks ago
**JOB DESCRIPTION**
**Floor Manager’s Assistant**
**Objective**: To ensure that the production floor is organized and that all claim related information is being input into our data base, Tromis and reiterated to all staff to ensure smooth day to day production. English written and verbal must be excellent.
**Duties**:
- Update claim data base and production floor spreadsheet on a day-to-day basis and provide floor manager with the updated lists.
- Ensure claim information is collected and recorded at the time of drop off from the drivers. The information collected includes, rushes, timelines, special requests, specific detergents, etc.
- Ensure rushes are inventoried and completed on time. Provide the floor manager with timeline and ensure the staff know the floor manager must review before being packaged.
- Provide floor and operations manager with updates regarding status of claims.
- Ensure all staff are made aware of claim status updates, i.e., Claim approval or claim on hold.
- Advise the floor manager and the office when wet claims (reverse) are received as authorization to clean must be provided immediately before we proceed or have these claims hung to dry to mitigate damages.
- Ensure that all claims are being sorted by room at every stage of the process and are items are kept together. Ensure gaylords are being labelled accordingly.
- When required, update the schedule i.e., Rush del, etc.
- Keep the floor organized according to coloured rows. 1ST row blue, 2nd row orange, etc.
- Assist drivers when needed. This includes getting bins and gaylords prepared.
- Ensure there is an ongoing list of damages on the floor including damages to be listed, damages listed and locations of all damages.
- Ensure ozone room is not used for storage, keep clear and ready for use.
- Provide floor and operations manager with claim updates as requested, i.e. Inventoried, tagged, or cleaned.
- Keep the floor manager informed of supply needs and ensure supplies are organized.
- Assist with purge set ups when insured is coming in.
- Set up and attend homeowner visits when required.
- Assisting Floor Manager with the day-to-day assistance as required.
- Ensure all pack out tags are provided for invoicing and update Tromis to reflect claim status, i.e., (TBE) (TBI).
- All staff is required to participate and complete All Health and Safety training as required by law.
Hours: Full-time, Mon - Fri 7:30 a.m. - 4:00 p.m. Hours and workload may change depending on season and if otherwise stipulated.
**Job Types**: Full-time, Permanent
Pay: $20.00-$22.00 per hour
Expected hours: 37.5 per week
Additional pay:
- Overtime pay
**Benefits**:
- On-site parking
Flexible language requirement:
- French not required
Schedule:
- Monday to Friday
**Education**:
- Secondary School (preferred)
**Experience**:
- Coordination: 2 years (preferred)
**Language**:
- English (required)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Application deadline: 2024-12-06
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