Inside Sales Associate

**(Temporary role with expected end date of October 31, 2026)**

Executive Flight Centre Aviation (EFC) has been setting standards in aviation fuel and airport services for over 75 years. Headquartered in Calgary, with operations in Alberta, British Columbia, and Saskatchewan, EFC offers a diverse range of aviation services to meet the needs of airports and aerodromes. Our vision is to provide first class services to all customers in the aviation industry by focusing on safety, quality, and customer service.

EFC is committed to creating and sustaining an inclusive and diverse work environment, while upholding the principles of employment equity. Your participation in this important process is greatly appreciated. We encourage applicants to self‐identify as a member of one or more of the employment equity designated groups - Women, Aboriginal peoples, Persons with Disabilities and/or Members of Visible Minorities. The information collected will be used solely to carry out our obligations under the federal Employment Equity Act.

Our Head Office location is seeking an experienced Inside Sales Associate to support our diverse aviation fueling operations. This is a remote, temporary full-time position, with the contract ending on October 31, 2026.
- Week One: 8:00am - 5:00pm
- Week Two: 10am - 7:00pm or 11am - 8:00pm

**Description**:
Reporting to the Fuel Sales Supervisor, the Inside Sales Associate will coordinate fuel sales and deliveries while ensuring that the highest level of customer service.

**Responsibilities**:

- Receive and process aviation fuel orders.
- Contact existing house accounts to promote EFC products and services.
- Assist with organizing business development opportunities to support market expansion.
- Coordinate fuel deliveries to EFC locations and end users.
- Support sales activities, including pricing, inventory management, sales analysis, and fuel tax/airport levy reconciliations.
- Responsible for helping to achieve sales targets.
- Process purchase orders (Pos) and customer orders.
- Process bulk invoicing and bulk transfers.
- Provide sales administration support, including drafting letters, memos, sales reports, and sales materials, as well as maintaining organized filing systems.
- Maintain a tidy and orderly work area exhibiting pride in work performance and contributing to a healthy and safe work environment.
- Deliver exceptional, courteous, and respectful customer service.
- Comply with and participate in the Company’s Health & Safety and Quality programs and initiatives.
- Perform any other duties as required.

**Qualifications and Experience**:

- Completion of post-secondary education in sales and/or aviation is preferred.
- Previous experience in sales, sales support, or logistics.
- Understanding of aviation fuels.
- Knowledge of Transportation of Dangerous Goods regulations is an asset.
- Excellent verbal and written communication skills, with the ability to deal with internal and external customers.
- Strong telephone customer service skills.
- Strong organizational, prioritization and multi-tasking skills.
- Strong attention to detail.
- Intermediate Microsoft Office suite skills.
- Must be available for after hours on call sales requests, shared on a rotational basis with team members.
- Professional, punctual, meticulous, and diligent.
- Able to work collaboratively as a productive member of the EFC Team.

**What EFC can Offer?**
- Competitive compensation
- Extended Health and Dental Benefits with mínimal premiums.
- Group Retirement Plan including Deferred Profit-Sharing Plan (DPSP) and a Group RRSP for Full Time Employees.
- A discretionary bonus program based on over all company performance.
- Flexible work arrangements to allow for working from home and work life balance.
- An incredible work environment focused on hard work, fun and celebrating our successes.
- Career advancement opportunities in a variety of industries through the EFC Group of companies which include Aviation, Cargo, Operations, Construction, Facility Maintenance, Leasing, Administration, Heavy Duty Mechanic, Sales, Accounting, Human Resources, Safety, Training.

INDALL