Assistant Store Manager

Mobilia, a leader in contemporary home furnishings, is looking for an **Assistant Store Manager/ Sales Consultant, **to join our team.

The Assistant Store Manager /Sales Consultant reports to the Store Manager. The Assistant Store Manager /Sales Consultant must ensure to always motivate and grow personnel and store sales while being the head of the customer experience. The Assistant Store Manager /Sales Consultant must support the manager in all store activities. The Assistant Manager / Sales Consultant is also responsible for the stores sales performance, thus meaning developing the team is a necessity, as well as finding ways to continuously improve.

As an sales Assistant Store Manager /Sales Consultant, you strive to create an outstanding personal experience for our customers, colleagues, and business partners and work to maintain a positive environment across all interactions.

Working at Mobilia means being part of a friendly team in a welcoming environment, open to new ideas. It means being close to senior management and being part of a dynamic company that has been in existence for more than 50 years, growing and open to continuous training of its employees.

Location: 1510 N Service Rd, Burlington, ON L7P 5C7

**Role and Responsibilities**:
This position has a dual role, and act as assistant store manager and also as a sales consultant.

**Assistant Sales Manager Role**:

- Identify and implement strategies and initiatives in order to surpass the objectives of the company (ie. Sales budget, average ticket and closing rate).
- Supervise and maintain customer service standards at the highest possible level.
- Support the manager to maintain and outperform the stores productivity and profitability, including but not limited to sales growth, staff recruitment and inventory results.
- Acting as a Manager on-duty, in the absence of the Manager, all daily store manager tasks must be performed.
- Participate in the recruitment of sales associates with a good presence and communication skills.
- Train and coach all associates to become familiar with the store products, marketing, operations, customer service, sales and growth across the organization.
- Motivate and develop the support staff to achieve store goals and objectives.
- Effectively supervise the sales area to ensure that customers are taken care of.
- Build teamwork for the entire store and ensure that all employees and clients are treated with professionalism, respect and courtesy.

**Sales Consultant Role**:

- Generate sales
- Maintain a high level of customer service
- Participate in merchandising product
- Participate in the cleanliness of the store
- Assist in maintaining the professional image and design of Mobilia
- Perform other duties as required (research trends, market knowledge, customer follow-up, etc.)

**Requirements**:

- Demonstrate their ability to achieve goals and a strong determination to reach the objective.
- Ability to demonstrate curiosity and empathy
- Previous experience in team management in the field of sales and/or customer service is an asset and is solution oriented.
- Show the ability to maintain a positive attitude.
- Ability to work in a team environment and demonstrated ability to lead a team.
- A minimum of 2 years of experience in retail sales combined with knowledge of interior design and/or fashion industry.
- Experience managing sales in a commission environment is an asset.
- Ability to delegate, follow up and communicate with all levels of an organization.
- Good communication skills and administrative skills.
- Work independently with little supervision
- Must be available to work evenings and weekends.

**You envision a career at Mobilia, in joining our teams, you will benefit from**:

- Benefiting from joining our group RRSP program.
- Up to 4 personal days each reference period (annualized as per hire date).
- The possibility of partial or full reimbursement for your tuition fees (for all educational programs with Mobilia career growth potential
- special conditions apply).
- Group benefits (long term, dental, vision, medical and paramedical); Mobilia pays 55%.
- Generous merchandise discount for yourself and your children/parents at all Mobilia stores.
- Free on-site parking, except for our Downtown location.
- Up to 120$ yearly reimbursement for safety shoes for all warehouse positions.
- But most importantly you will be working in a dynamic work environment with a strong team spirit.

**Join an innovative company in business for more than 50 years and benefit from a rewarding work climate in the interior design industry