Food Services Manager

Job description:
**The Good Companions Seniors’ Centre**

**Job Title**

Food Services Manager

**Department**

Food Services/Congregate Dining

**Location**

670 Albert Street, Ottawa, Ontario K1R 6L2

**Reports to**

Executive Director

**Type of Position**

Full-time, Permanent

**Starting Salary**

$60,797.84 +Competitive Benefits/Pension package and 4 weeks paid vacation

**Posting Date: November 3, 2025**

**Closing Date: November 14, 2025**

**Starting Date: ASAP**

We thank all applicants for their interest in The Good Companions Seniors’ Centre, but we will only contact those external applicants selected for an interview.

**Position Overview**

**Key Tasks and Responsibilities**
- Manages the Food Services/Congregate Dining Department including the direction, administration, budgets, operations, statistical reporting and delivery of food services and liquor operations;
- Cooks, caters, and assists in food preparations, and routinely commits to thinking big and creatively when reimaging what food service and delivery can be to seniors and individuals in our community;
- Researches and investigates opportunities to maximize revenue and/or create new revenue streams for the department, including potential private partnership opportunities;
- Oversees the use of resources (space, equipment, full-time staff, volunteers, independent contractors, new contract/vendor relationships, and training opportunities);
- Monitors the level of user satisfaction and quality of service provided by the department according to accepted food services’ standards and corporation standards;
- Services cash registers, counts float, clears daily transactions;
- Meets regularly with employees and volunteers to plan, evaluate and train in food preparation and delivery-led initiatives;
- Writes and presents performance reviews for probationary and annual periods;
- Organizes and/or assists with fundraising and special events;
- Manages all aspects of the service provided to Meals on Wheels Ottawa;
- Manages all aspects related to our relationships with food services vendors and contracts;
- Develops long-term strategic plans for the department in consultation with the Executive Director and other department directors;
- Promotes The Good Companions’ programs and services to potential community referring sources, funders and other older adult centers; and
- Complies with The Good Companions’ policies, practices and procedures, including Occupational Health and Safety and ensures employees/volunteers comply with Health and Safety Standards.

**Education**
- A degree or diploma in Food Services/Hotel Management, Red Seal certified or equivalent;
- Nutrition/Dietitian designation is an asset;
- Leadership and Volunteer Management training is an asset; and
- Bilingual (English and French) is an asset.

**Experience**
- Minimum 3-5 years in a Leadership and Food Management position is required;
- Institutional cooking experience, cooking for large scale is an asset; and
- Experience working with older adults or persons with a physical disability is preferred.

**Operational Requirements**
- Negative Police Record Check for Working with the Vulnerable.
- C.P.R. and First Aid Certificate, required annually.
- Smart Serve;
- Food Handlers certificate; and
- WHMIS/GHS training.

**Skills Required**:

- Knowledge of food safety standards/practice, program planning, human resource management community development and financial management; and
- Excellent leadership and communication skills, both written and oral are required.

**Abilities**
- To understand the needs, interests and concerns of older adults and persons with a physical disability and to be welcoming, non-judgmental and open-minded as The Good Companions is an organization proudly dedicated to the lives, well-being and safety of all seniors and persons, i.e. aging, isolation/frail seniors, diverse/multicultural backgrounds, individuals with physical disabilities, and members of our 2SLGBTQIA+ communities;
- To work in high demand and multi-task situations on a daily basis; and
- To always act and perform as a key member of the leadership team, assess situations and make decisions that are both professional and positive for team building and in the best interest of The Good Companions and the community.

**Working Conditions**
- Full-time, 35-hour work week;
- Time in-lieu of over-time worked;
- Ability to work occasional scheduled evenings and weekends;
- May be required to lift/move heavy objects in the kitchen environment; and
- Vehicle desired.

**Disclaimer**
- This Job Description indicates the general nature and level of work expected. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required by the incumbent. The incumbent may be asked to perform other duties as required. Due to the changing nature of the work and the work to be done, the job specifications may be changed or altered as required. The Good Companions