Case Manager
1 week ago
**Mission Statement**: Understand the aspirations of seniors and respond with innovative supports.
**Vision Statement**: Building inclusive communities where all seniors are connected to living their best possible life.
**What to expect when you join SPLC**:
- Competitive Compensation and Benefits.
- Rewarding career that supports meaningful work in our communities.
- Training and Professional Development opportunities.
- Healthy and safe working environment.
**Position**: Case Manager (Full time)
**Hours of Work**: 35 hours per week
**Reports to:**:Collaborative Practice and Care Services Manager
**Date Posted**: August 8, 2025
**Deadline**: Until position is filled
**Position Summary**:
Responsible to coordinate and conduct client assessments, problem identification, service coordination, counselling, education, advocacy, discharge planning and organize and coordinate support groups for clients and families
**Responsibilities**:
**1. Provides Case Management services**:
- Provides crisis management, case counseling and follow-up plan as required, including liaising with the client’s family/caregiver and/or other care providers
- Works with clients and caregivers on individual, couple and family issues; and liaises with community partners including clients’ physician and/or other health professionals and or volunteers as needed
- Co-ordinates and monitors self-directed client caseloads with the multi-disciplinary team
- Maintains accurate records in the care plan, progress notes and statistical reports
**2.**:Organizes and coordinates support groups and related services**:
- Organizes educational workshops through partnership with other agencies and/or health care professionals
- Plans, implements, coordinates and facilitates support groups to enhance the adjustment of clients/caregivers
- Supervises volunteers assisting in groups or individual support
**3. Ensures client safety and staff safety in all aspects of responsibilities**:
- Works safely at all times and ensures the safety of self and others by preventing and reporting hazards
**4.**:Provides departmental and organizational support**:
- Participates with the supervisor and the team in the development of standards, policy and procedures and quality improvement
- Attends meetings and participates in St Paul’s activities as required
**Education**:
- Post-secondary education in health and/or social services or equivalent work experience
- Registered health care professional (ex. social worker, nurse, occupational therapist, etc.), an asset
- Valid First Aid and CPR certificate an asset
**Experience & Skills**:
- Knowledge of assessment, counseling, case management and group work
- Sensitive to the cultural needs of clients from various ethnic groups
- Excellent interpersonal, communication, decision-making and assessment skills
- Ability to work independently and co-operatively in a busy multi-disciplinary situation
**Others**:
- Vulnerable Sector Screening check required
- Proof of full COVID-19 Vaccination or Medical Exemption Certificate required
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