Customer Engagement Coordinator

1 week ago

Regina, Canada Driving Change Automotive Group Full time

**Location: Driving Change Automotive Group - Regina, SK**

**Salary $30,000 Annually**

**Customer Engagement Coordinator**

We are pleased to offer a **Full Time** employment opportunity as **Customer Engagement Coordinator **in our Customer Engagement Team. We are confident that you will find this position both rewarding and challenging as you grow with us to be both an exceptional member of our team and support our customers. This is an exceptional time to join one of Canada’s Best Managed Companies Step into your future with a progressive a high performing Automotive Dealer Group. If you’re ready for something new & exciting, the Driving Change Automotive Group might be the fit for you.

**Why Join Us?**
- Salary based compensation
- Training, on the job and virtual
- Leadership mentoring and coaching
- Career pathing for development
- Comprehensive Benefits Program that includes drug plan, dental, eye care, paramedical
- Pension Program

**Requirements**:

- Create relationships with customers over the phone and virtually
- Quickly respond to all customer inquires
- Book appointments for customers with various departments and connect them with product specialists
- Offer specials and promotions based on marketing initiatives
- Execute outbound call campaigns

**Qualifications**
- Experience with Microsoft Office
- Superior customer handing capabilities: ability to listen intently, empathize and exercise patience while identifying customer needs and delivering outcomes.
- Previous dealership experience is an asset but not necessary
- Detail oriented and results focused personality
- Excellent communication skills, both written and verbal
- Energy, passion, and professionalism is a must

We are fully committed to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, colour, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status or any other characteristic prohibited by law

**If you’re ready to give your career a jump starts and experience our “Driving Change” philosophy, APPLY NOW with your resume**

**Salary**: $30,000.00 per year

**Benefits**:

- Company events
- Company pension
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision care

**Experience**:

- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person

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