Information Technology

7 days ago


Markham, Canada Mayfair Clubs Full time

Education: College/CEGEP
- Experience: 3 years to less than 5 years
- or equivalent experience
**Work setting**:

- Various locations
- Employee Assistance Program
**Tasks**:

- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Perform Web-server backup and recovery operations
- Provide customer service
**Personal suitability**:

- Excellent oral communication
- Excellent written communication
- Team player
- Ability to multitask
- Time management
**Health benefits**:

- Dental plan
- Health care plan
**Other benefits**:

- Other benefits
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week



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