General Store Manager

Campden General Store - Comfort Home Properties

4205 Fly Road Campden Ontario L0R1G0

Job Summary:
**Duties**:

- Develop and implement policies and procedures for daily operations (store and bed and breakfast)
- Evaluate and improve customer service and respond to customer requests and issues.
- Address staffing requirements, including the hiring, development and retention of staff.
- Onboard, train and supervise staff and ensure policies and procedures are met and establish work schedules.
- Oversee operations of the store and bed & breakfast; maintain vendor relationships and determine onboarding new vendors.
- Oversee systems integration between direct booking website, price algorithm and various booking portals for bed breakfast as well as setup products and reporting from POS
- Assess issues arising from the property and retail store such as appliances and equipment breakdown and able to determine what needs to be fixed
- Negotiate with suppliers and vendors for the provision of materials and supplies for the store, manage restocking and inventory control system.
- Assist clients/guests of their needs, coordinate turnover schedule with cleaning crew and ensure the quality of turnover.
- Arrange for and oversee maintenance activities such repairs of equipment and appliances.
- Address customers' complaints or concerns.

Qualifications:

- Proven experience (at least 3 years) in store management or a similar role
- Strong knowledge of retail operations and procedures
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Proficiency in administrative tasks such as payroll and scheduling
- Experience in interviewing and hiring staff
- Familiarity with cash handling procedures
- Ability to supervise and motivate a team effectively
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Proficiency in administrative tasks such as payroll and scheduling
- Experience in interviewing and hiring staff
- Familiarity with cash handling procedures
- Ability to supervise and motivate a team effectively
- Strong knowledge of retail operations and procedures

**Experience**:
Language: English (required)

Smart Serve (required)

Food Handler Certification (required)

Willing to travel

Work Location: In person

Flexible language requirement: French not required

**Job Types**: Full-time, Permanent

Pay: $42.78-$45.00 per hour

**Benefits**:

- Dental care
- Store discount

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

Licence/Certification:

- Smart Serve (required)
- Food Handler Certification (required)

Work Location: In person