Leasing and Community Coordinator

5 days ago

Leduc, Canada Christenson communities Ltd Full time

**Key Responsibilities**:
**Sales & Leasing**
- Educate prospects and families on retirement living options.
- Conduct tours, lease negotiations, and suite upgrades.
- Achieve occupancy and vacancy targets set by management.
- Maintain accurate records in the CRM and track leasing activity.
- Coordinate and support cross-marketing efforts across Christenson Communities.
- Represent the organization at community events, trade shows, and in-person networking.
- Maintain show suites and marketing materials in a professional, presentable state.

**Resident Support & Administration**
- Support move-in/move-out coordination, including walkthroughs, documentation, suite readiness, and welcome packages.
- Serve as a front-line contact for resident questions and concerns, resolving issues collaboratively with site leadership.
- Assist with maintaining up-to-date resident records and forms, including emergency info and medical contacts.
- Support in organizing events, reservations (e.g., pub, games room), and community engagement activities.

**Housekeeping & Operational Support**
- Assist with scheduling, timesheet tracking, and coordination of housekeeping staff.
- Participate in administrative tasks such as invoicing, purchase orders, and record-keeping.
- Ensure site cleanliness, signage presentation, and customer-first service standards.

**Qualifications and Educational Requirements**:

- Minimum of 3-5 years of experience in sales, leasing, customer service, or hospitality.
- Business Administration diploma/degree or related education preferred.
- Previous experience in seniors living, health care, or property management is an asset.
- Experience with Microsoft Office (Word, Excel, Outlook) and CRM systems.

**Disclaimer**:
This job description indicates representative responsibilities and specifications of the position only and should not be considered to necessarily represent all responsibilities and specifications of the position. The incumbent may perform other duties as assigned, which are not specified in this description. A review and update of this job description will take place at the yearly performance review.

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