Sales and Service Administration Assistant

22 hours ago

Ottawa, Canada TW Insurance Services Ltd. Full time

Every industry and profession has its own special characteristics, just as individuals do. At TWIS, our seasoned team of expert brokers and managers takes those characteristics into account to design custom-tailored insurance programs with one goal in mind: protecting your interests. At TWIS, we build trusting relationships. We’re looking for someone to join our team as a:
**Sales and Service Administration Assistant**
As a member of our Lifestyle Administration team, your responsibilities will include:

- Processing daily correspondences, which includes reviewing, sorting, completing and routing incoming department correspondence.
- Initiating communications and follow up requirements to clients and appropriate parties to request or verify information as required. This includes following established department procedures.
- Auditing and updating policy information on the broker management system to ensure accuracy of data and policies.
- Completing administrative requests, which includes assembling information and documents, and/or making changes to policies.
If this opportunity sounds interesting, and you meet the following requirements, you might be the person we’re looking for. We need someone who has:

- A secondary school diploma.
- A minimum of one year’s experience in an office environment.
- A minimum of one year’s experience in the insurance industry or a related field is considered an asset.
- Exceptional communication skills and the demonstrated ability to deal effectively with all levels of internal and external stakeholders.
- Superior time management, project management and organizational skills to manage competing priorities.
- Experience working with Power Broker and insurance company portals is an asset.
- The ability to communicate in French is an asset
**TWIS is more than**_ just_** a place to work.* In addition to competitive salaries and industry-leading benefits, TWIS offers a work environment where your opinions are valued and expected Our employees have the opportunity to provide feedback on departmental goals, to work collaboratively, and to continuously improve their professional skills. We take pride in our employee programs, including health and wellness initiatives, social events and much more To recruit the best, we offer the best. For more information on TWIS, visit the ‘About Us’ page on our website.
- TWIS strives to create an accessible and inclusive work environment where everyone is treated with respect and dignity. Upon individual request, TWIS will endeavour to remove any barrier to the recruitment and selection processes and provide accommodations for persons with disabilities._

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