Residential Overhead Door Installer

Locally owned and operated, 101 Doors and Windows is looking to add to our team, as an experinced Garage Door Technician you will be expected to troubleshoot, repair and maintain all makes of garage doors and openers. This position is a primary installation role in the Saskatoon market.

The role focuses on promoting and maintaining customer relationships by ensuring customer satisfaction, expanding the customer base, providing new product sales.

The role is accountable for mechanical repair work and resolves specific causes of problems within customer.

PRINCIPAL RESPONSIBILITIES:

- Establish and maintain a positive relationship with customers, vendors, and co-workers.
- Effectively communicate, verbally and in writing, with all levels of customers and co-workers.
- Assist customers by providing technical assistance regarding installations and repairs of garage door systems.
- Maintains knowledge of all operations and parts manuals associated with all products/equipment.
- Serve as technical support for 101 customers as needed.
- Support sales and service efforts by responding to customer and 101's requirements as needed..
- Submit daily accurate, detailed reports and complete tasks on time.
- Maintain company property, including vehicle and tools/equipment.
- Actively promote safety education and accident prevention in line with 101's safety guidelines.

Drivers Abstract Required

QUALIFICATIONS:

- Must be a detail oriented person who can follow our systems, processes and approach to business/customer service.
- Must possess strong customer skills and work ethic: Honest and dedicated to customer satisfaction, reliable, dependable and professional.
- Mechanical troubleshooting skills required.
- A proven track record of observing and demonstrating safety in the field.
- Willingness to learn and take on new challenges.
- Alert and watchful with a strong attention to detail.
- Must be able to work independently with mínimal supervision.
- Basic computer/smart phone system skills. MS Office, Smartphone/Tablets, etc.
- Willingness to work overtime as needed.
- Must have a valid driver’s license with good driving record

While performing the duties of this job, the employee is required to lift garage door products, work from ladders or mechanical lifts and stoop, kneel, bend, and/or crawl.

Wage: Initial compensation rate will be based on experience with a increase upon demonstration of consistent exceptional customers service and quality workmanship.

Signing bonus paid out after six months of consistent / uninterrupted employment in good standing and clear demonstration of the above.

At 101 we are committed to helping you reach your professional, personal and financial goals. We offer competitive compensation that aligns with our business strategies and flexible benefits to help you live your healthiest. We are committed to building an inclusive and diverse culture that engages as well as values the different backgrounds and experiences of our employees, which, in turn, spurs innovation, generates creative solutions and enhances our customer relations.

We thank everyone for their interest, however, only those selected for an interview will be contacted.

Additional pay:

- Bonus pay
- Overtime pay
- Signing bonus

**Benefits**:

- Dental care
- Extended health care
- Vision care

Flexible language requirement:

- English not required

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Licence/Certification:

- Driving Licence (required)

Work Location: In person

Expected start date: 2024-10-14