Community Administrator Summer Student 2025

2 weeks ago

Montréal, Canada GWL Realty Advisors Full time

GWLRA is a leader in both the commercial and multi-residential real estate industries. We believe in generating value by creating vibrant, sustainable communities that engage, excite, and inspire. Our people live our values through the work they do and the results they deliver. Our core values are keeping our word, working better together and embracing diversity.
We’re looking for a Community Administrator to support a busy multi-residential property management office
The Community Administrator reports Property Manager.
RESPONSIBILITIES
- Provide superior customer service to both internal and external clients by identifying and understanding the needs of others
- Promote a strong sense of community
- Greet and welcome residents and visitors as soon as they arrive at the property
- Inspecting amenities, amenity reservations and elevators bookings and preparing them for residents
- Assist residents with Resident Portal access. Ensure maintenance request, amenity bookings, rental payments, etc. are submitted by residents via the Resident Portal.
- Responsible for the operation of the parking lot; assigning spots; print the Parking Log for monthly parking audit, update records and follow up with residents on various parking issues. Ensure parking details are uploaded in Yardi.
- Control issuance and deletion of building security access Fobs from security system
- Maintain and update Intercom records
- Maintain, monitor, and update suite key records
- Other related duties as required.

QUALIFICATIONS
- Education - Currently enrolled as a business/operations/real estate student and planning to return to school fall 2025
- Experience - Minimum of 1 year experience in the customer service industry.
- Relationship Skills - Able to communicate effectively and professionally, both oral and written; able to develop and sustain cooperative working relationships with team members and residents.
- Organizational/Multi-Task Skills - Ability to allocate one’s time effectively and manage tight deadlines;
- Availability - Flexibility to work a flexible schedule, including weekends, evenings or statutory holiday if necessary.
- Computer Skills - Proficient in a variety of computer software packages including Microsoft Office, and property management / accounting programs, with preference given to Yardi experience.
- Bilingual French and English

WHAT WE OFFER
- 3 weeks of vacation per year
- 3 paid personal days per year
- Half-day every Friday before a long weekend
- Eligible to participate in our annual performance based bonus program
- A comprehensive health benefits plan that supports you and your family
- Up to $2,000 annual education allowance
- Up to $5,000 annual mental health coverage
- A friendly, welcoming, and supportive culture
- Many social and team events

Our Business
Learn more about our commercial and residential businesses, our values, and careers at GWLRA.
Our Commitment to Diversity
GWL Realty Advisors is an equal opportunity employer. It prohibits discrimination based on age, color, disability, national origin, race, religion, gender, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws. We are committed to creating and maintaining an inclusive and accessible workplace. If you are contacted for an interview and require accommodation during the interviewing process, please let us know.

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