Distribution Analyst
1 week ago
The Distribution Analyst main objective is to improve and support the growth of Air Canada Vacation’s distribution. The role has a critical function to ensure our distribution channels work efficiently and effectively to allow ACV products to be displayed, shopped, and booked.
The Distribution Analyst will maintain current process and will propose/implement new distribution channels and technologies. A fundamental part of the distribution infrastructure is the package price cache which holds millions of price points that are distributed to display our products for shopping on all travel agents/agencies booking systems, OTA websites and our ACV website. The package cache directly impacts sales and user experience. The Distribution analyst will analyze, propose improvements, establish, and manage all processes for cache efficiency, selection of OnDnD for last minute/promotional products and configure the systems for new launches.
As our business grows with more products and destinations, is imperative to improve and maximize cache utilization. A more efficient cache will reduce call centre calls and can improve B2B/B2B2C bookings on pre-pack products, removing less productive records in the cache will give space for new products.
The distribution analyst will also keep systems running efficiently to frequently update the cache including the related air cache, hotel cache and other systems that directly impact the performance and will find ways to automate processes and create reports to analyze data.
The Distribution Analyst will also participate in the analysis, planning and coordination of projects to improve the current systems or for new distribution channels.
The Distribution Analyst will also review daily stats and reports to quickly action corrective measures, document and follow up on technical issues and CR requests that affect the cache performance and distribution.
**Additionally, responsibilities include**:
- Clear communication of status, issues and progress of projects to stakeholders.
- Along with the Functional Area Managers, provide technical inputs and validation for projects.
- Keep all documentation, meeting agendas, notes, and communications well organized and fully documented in an easy to search and retrieve format.
- Maintain knowledge of the latest industry trends and techniques for product distribution.
- Contribute to other RM/Distribution projects as required
- Any other related tasks.
Qualifications & Skills
- University degree in Business, Computer Science or equivalent.
- Minimum of (1) years Travel Industry experience.
- Minimum of six (3) years’ experience in a similar analyst role.
- Advanced computer skills (Microsoft Word, Excel, PowerPoint)
- Appropriate knowledge in the following areas: Travel product packaging, B2B/B2C distribution.
- Analysis and synthesis abilities.
- Ability to deal with ambiguity and see the big picture, good business sense, and recommendations with incomplete information.
- Demonstrate initiative and creativity.
- Excellent communication, presentation, and interpersonal/developed analytical skills.
- Very developed organizational skills and ability to work under pressure.
- Great ability to work in a team and a strong team player. Ability to work in a high-performance team.
- Ability to quickly submit initiatives to problems encountered.
- Ability to handle large-scale projects effectively and meet deadlines.
- Results oriented.
- Comfortable in a dynamic and fast working environment.
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