Technical Business Analyst at Acturis Canada

**Job description**
**Technical Business Analyst**
**About Acturis Canada**
Acturis is a leading Software-as-a-Service provider for general insurance. Founded in 2000, we have grown exponentially over the past 20 years. To date, more than 95,000 individuals, in over 40 countries, use Acturis solutions to power their business, and our platform manages over £10bn worth of transactions every year. By working closely with brokers, insurers, and MGAs, we have helped to create and shape the insurance market of today. In 2019 we launched our system in Canada with exciting opportunities for growth in a new marketplace and our office is based in Victoria, BC.
**Why Join the Acturis Team?**
At Acturis we **invest in recruiting, developing and promoting talent**. With us you will:

- Work with a talented, motivated and friendly group of like-minded colleagues
- Learn how to combine innovation and technology to create new business models from a management team led by two former McKinsey partners
- Be supported and encouraged to develop your skills and knowledge through structured training and coaching from experienced colleagues
- Receive written constructive performance feedback and encouragement every quarter so that you know how to improve - you have no idea how unusual this is
- Be given real responsibility for your own projects as soon as you are ready
- Receive a competitive salary and annual performance-based reviews
- Be eligible to participate in annual bonus and company share incentive schemes depending on performance and seniority
- Receive 20 days’ holiday rising to 25 days over time
- Work from home up to 3 days per week and in our Victoria, BC office for the other 2 days. During probation this will be full time in our Victoria Office.

**The Position**:
As a Technical Business Analyst in our integration team you will:

- Work in a team focused on insurance product implementations
- Help our Canadian clients understand the options and possibilities for how they can use the highly configurable and complex Acturis System
- Design and implement top quality new software solutions
- Solve challenging technical problems using a structured and logical approach
- Gather client requirements and turn these into detailed, unambiguous and accurate specifications
- Manage the build of sometimes complex implementations, and ensure this is done to specification
- Continuously monitor and improve all aspects of the Acturis System
- Support the sales team by contributing to client proposals including presenting and demonstrating technical solutions to clients

You will be given early responsibility for discrete projects and will receive structured feedback 3 times a year.
Technical Business Analyst roles exist in teams across the business at Acturis. The roles differ in technical focus, more technical roles include those responsible for developing the code and processes for solutions such as Acturis’ reporting solutions. Roles also differ in the amount of client-facing time, some roles involve a lot of interaction with our Canadian broker and insurer clients while others involve working closely with internal teams. At interview we will review your skill set and take into account any preferences you may have to identify the best fit role for you.

The annual salary for this position starts at $55,000.00 and increases to $57,000.00 after probation.
**The Career Path**
You will receive structured targets, regular feedback and an annual performance review. You will also follow a clearly defined career path that recognises personal development and contribution to the company.
As a Senior or Lead Technical Business Analyst you can expect to be responsible for:

- Planning and delivering high quality projects, including managing teams and resources
- Coaching and providing constructive feedback for junior colleagues
- Working closely with senior customer contacts to develop their relationship with Acturis

Acturis gives early responsibility for line management, including mentoring new joiners, designing and delivering training programmes, and coaching others to develop their skills and responsibilities.
**Training**
Acturis believes that a mix of internal and external training allows colleagues to develop rounded skills:

- New joiners receive concentrated initial training and close mentoring
- Colleagues are encouraged to complete industry standard training in relevant topics
- More senior colleagues can choose courses with time set aside and the course paid for
- The Acturis management team run training sessions to pass on experience and best practice

**Requirements**:

- Math, Physics, Engineering background welcomed
- A track record of delivering on projects and an ability to carry tasks through to completion
- An ability to work in teams and learn quickly
- Demonstrated an interest in and experience of using IT and software
- Some roles are more client focused where an ability to build relationships with customers and