Host/hostess

1 week ago


NiagaraontheLake, Canada Niagara's Finest Hotels Full time

Niagara's Finest Hotels are currently looking for a part time Host/Hostess to join our growing team

**Position Summary**:Responsible for greeting restaurant guests and seating various sections, distributing as evenly as possible so the highest level of service can be provided.

**Duties and Responsibilities**:

- Provide personalized and exceptional guest service at every given opportunity.
- Ensures that servers and/or bussers are properly allocated to various sections of the restaurant.
- Meets and greets restaurant guests ensuring that they are seated as soon as possible with menus.
- Inputs, collects data and communications information using the reservations system.
- Answers incoming telephone calls to make reservations according to Standard Operating Procedures.
- Assists servers and bussers as required during peak times.
- Communicates with managers and employees on a daily basis.
- Answering incoming Room Service calls/orders and suggestively up-sell at every opportunity according to Standard Operating Procedures.
- Run buffet food and/or Room Service orders when required.
- All other duties as assigned.

**Professional Requirements**:

- Minimum one (1) year experience as host/server in a fine dining establishment an asset.
- Previous knowledge of Niagara area is considered an asset.
- Previous up-selling and/or sales experience is considered an asset.
- Knowledge of Restaurant Reservation system is considered an asset.

**Job Types**: Part-time, Permanent

**Salary**: $16.00-$16.84 per hour

Schedule:

- Day shift
- Evening shift
- Holidays
- Night shift
- Weekend availability

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Niagara-on-the-Lake, ON: reliably commute or plan to relocate before starting work (required)

Work Location: One location


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