Clinic Administrator

7 days ago

Mississauga, Canada Physiotherapy on Wheels Full time

Physiotherapy On Wheels seeking a highly motivated and experienced individual to join our team as a Clinic Administrator/Office Manager. As a leading physiotherapy clinic dedicated to providing exceptional patient care and rehabilitation services, we are looking for a dynamic manager to lead our team and ensure the smooth operation of our clinic.

**Responsibilities**:

- Provide effective leadership to the clinic staff, fostering a positive work environment and promoting a culture of excellence and teamwork.
- Oversee the day-to-day operations of the clinic, ensuring efficient patient scheduling, effective resource allocation, and seamless coordination of services.
- Send insurance claims
- Financial administrative duties such as collection and management of payments
- Collaborate with physiotherapists, support staff, and other healthcare professionals to maintain the highest standards of patient care and achieve positive outcomes.
- Manage patient inquiries, complaints, and feedback, ensuring timely and satisfactory resolutions.
- Maintain accurate and up-to-date records, including patient data, financial reports, and inventory management.
- Recruit, train, and evaluate clinic staff, providing coaching and professional development opportunities as needed.

**Qualifications**:

- Bachelor’s Degree with 3+ years’ experience in clinical administration is preferred
- Previous experience with Practice Perfect EMR
- Previous experience and knowledge with HCAI, TELUS Health, Sun Life, Provider Connect and other insurance portals.
- Proven experience in clinic or healthcare management, with a track record of successfully leading teams and achieving operational goals
- Previous experience managing MVA and WSIB files/claims is an asset
- Previous experience processing insurance claims/invoices
- Excellent communication and interpersonal skills, with the ability to build positive relationships with staff, patients, and external team members
- Demonstrated problem-solving and decision-making abilities, capable of handling challenging situations with professionalism and tact
- A passion for patient care, rehabilitation, and promoting overall wellness

**How to Apply**:
Join our team and be part of a dynamic and compassionate healthcare community dedicated to making a positive impact on our patients' lives.

**About Physiotherapy On Wheels**

Pay: From $22.00 per hour

Expected hours: 35 - 40 per week

**Benefits**:

- Casual dress
- Company events
- On-site gym
- On-site parking
- Paid time off
- Store discount

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Mississauga, ON L5N 1A5: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Administrative: 3 years (preferred)

Work Location: In person

Application deadline: 2024-04-30

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