Systems Technical Support Analyst

2 weeks ago


Calgary, Canada Motiv Studio Ltd. Full time

Education: College/CEGEP
- Experience: 1 year to less than 2 years
**Work setting**:

- Startup company
- Relocation costs not covered by employer
- Research and development institution
- Consulting firm
**Tasks**:

- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
**Computer and technology knowledge**:

- File management software
- Communication software
**Transportation/travel information**:

- Own transportation
- Public transportation is available
**Work conditions and physical capabilities**:

- Fast-paced environment
- Attention to detail
**Personal suitability**:

- Client focus
- Efficient interpersonal skills
- Organized
- Team player
**Screening questions**:

- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
**Health benefits**:

- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
**Long term benefits**:

- Group insurance benefits
- Life insurance
**Other benefits**:

- Paid time off (volunteering or personal days)
- Team building opportunities
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week



  • Calgary, Canada Microhard Systems Inc. Full time

    Work Term: Permanent - Work Language: English - Hours: 40 hours per week - Education: Bachelor's degree - Experience: 3 years to less than 5 years **Work setting**: - Telecommunications industry - Manufacture **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced -...


  • Calgary, Canada PBS Systems Inc. Full time

    Calgary Tech Centre, 3131 114th Ave SE, Calgary, Alberta, Canada Job Description Company Name: PBS Systems Job Type: Full-time, Permanent Internal Job Title: Technical Support Analyst - Tier 1 Reports To: Team Lead - Technical Support Job Requirement(s): Travel throughout Canada and USA, 1 week per month No. of Openings: “PBS is the fastest growing...


  • Calgary, Canada Pason Systems Corp Full time

    **The Role**: **The Team**: The technical solutions team is the first point of contact our customers will call upon when something goes wrong with our products. The team provides technical, software and hardware support in a 24/7 service desk environment by troubleshooting and resolving issues during deployment and ongoing use of Pason's products and...


  • Calgary, Canada Essential Coil Well Service Element Technical Services Full time

    Element Technical Services is currently recruiting for an IT Technical Support Analyst based in our Calgary office. Reporting to the Lead Systems Architect, IT, this role will be responsible for ensuring proper computer operations so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end...


  • Calgary, Canada Intelligent Wellhead Systems Full time

    **Technical Support Analyst** Technical support desk operates 24 hours a day, 7 days a week in a compressed work week schedule. This position will be a hybrid model working from home and at our Calgary office. **Responsibilities** - Strong organizational, problem-solving and analytical skills - Identify and escalate situations requiring field technicians,...


  • Calgary, Canada Geeks Prime Tech Inc. Full time

    Education: College/CEGEP - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in...

  • IT Systems Analyst

    6 days ago


    Calgary, Alberta, THG, Canada Sure Systems Full time $60,000 - $120,000 per year

    IT Systems Analyst - Tier 3We are seeking an experienced IT Systems Analyst for our Tier 3 (Senior Role) position. This role is similar to our Tier 1 and Tier 2 positions but requires significantly more experience and expertise.As a Tier 3 IT Systems Analyst, you will regularly meet face-to-face with our customers in their offices. Your ability to understand...


  • Calgary, Canada PBS Systems Full time

    “PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun! “ **The Opportunity**: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail...


  • Calgary, Canada InSync Systems Full time

    We are looking for an Intermediate Application Support Analyst for a 4-month contract position, with possible extensions in Calgary, Alberta. Must be legally entitled to work in Canada.This position is a hybrid position primarily on-site in downtown Calgary with 5 days per month remoteRole DescriptionOur client is looking for a motivated, relational, detail...


  • Calgary, Canada InSync Systems Full time

    We are looking for an Intermediate Application Support Analyst for a 4-month contract position, with possible extensions in Calgary, Alberta. Must be legally entitled to work in Canada.This position is a hybrid position primarily on-site in downtown Calgary with 5 days per month remoteRole DescriptionOur client is looking for a motivated, relational, detail...