Administrative Assistant

**Overview**

We are looking for an experienced, committed individual who will check in students into the center, interact with parents and students and assist with other activities such as grading, appointments, updates and data entry. Very good interpersonal & multi-tasking skills, organization, positive and friendly attitude towards parents and students and basic computer skills are required.

**Duties**
- Manage front desk operations, including greeting visitors and answering phone calls with professionalism and courtesy.
- Provide customer support by addressing inquiries and resolving issues promptly.
- Maintain accurate records and files, ensuring all documents are properly organized and easily accessible.
- Utilize Google Suite for document creation, scheduling, and collaboration with team members.
- Proofread documents for accuracy, ensuring that all communications are clear and professional.
- Support other administrative tasks as needed to enhance overall office productivity.

**Requirements**:

- Proven experience in an administrative role.
- Excellent proofreading skills with a keen eye for detail.
- Exceptional customer support abilities with strong phone etiquette.
- Ability to manage multiple tasks efficiently while maintaining a high level of organization.
- Comfortable using various office technologies and systems to streamline processes.
- Strong interpersonal skills to foster positive relationships with clients and team members.
- Be responsible for all meeting preparation, which includes preparing materials and room set‐up.
- Order and maintain the inventory of materials and general office supplies.
- Handle administrative tasks relating to the Center operation as needed.
- Be proactive about improvements to customer care and administrative responsibilities.
- Maintain student files and records organized and updated.
- Use all functions of the Kumon software program (CMS) to manage student progress, make work adjustments as required.
- Pull appropriate worksheets and prepare student folders with necessary materials.
- Be responsible for the appearance and operational needs of the office.
- Assist with cleaning and organizing the Center.
- Greet students and oversee check-in and check-out routines; assist parents as needed.
- Promote a quiet classroom setting and orderly environment.
- Use all functions of the Kumon software program (CSS) to manage class occupation, student´s schedule, and library.
- Work effectively and cooperatively within the overall Center team.
- Assist other staff during class downtime.
- Grade worksheets (accurately and efficiently grade completed worksheets with designated markings) and enter worksheet grades into record books.
- Provide feedback to the Instructor regarding observations of students.
- Perform other duties, as assigned.

**Qualifications**:

- Administrative experience and strong organizational skills.
- Proven ability to prioritize tasks and perform multiple tasks simultaneously.
- Excellent interpersonal and communication skills with adults and children.
- Knowledge of and ability to relate to culturally diverse students.
- Positive attitude and a passion for working with youth.
- Patience, calm demeanor and the ability to motivate.
- Ability to read and speak the English language clearly.
- Ability to follow direction properly.
- Demonstrated exceptional customer service talents.
- Ability to work very independently and under tight deadlines.
- Strong initiative and desire to help Kumon reach its goals.
- Quick thinking and the ability to solve problems with mínimal supervision.
- High proficiency with MS Office (preferably with 2007 or higher).
- Be a demonstrated team player.
- Be professional and diplomatic at all times.
- Ability to handle confidential and sensitive information with discretion
- Previous Kumon experience not required, but an asset.

This is a permanent, part-time position which guarantees 20 hours per week.

**Job Types**: Part-time, Permanent

Part-time hours: 20-30 per week

Pay: $20.00-$25.00 per hour

**Job Types**: Part-time, Permanent

Pay: $20.00-$25.00 per hour

Expected hours: 20 per week

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

Work Location: In person

Expected start date: 2025-08-04