Collection Agent

**About Us** Debt Control Agency Inc (DCA) is a leading Canadian collection agency with over 20 years of experience and offices in Toronto, Laval, and Kelowna. We specialize in full-cycle recovery solutions, including early-stage account care, third-party collections, and legal recovery. As we grow, we're expanding our **First Party Operations** and are...

Job OverviewWe are seeking a highly motivated and detail-oriented Collection Agent to join our team. As a Collection Agent, you will be responsible for contacting customers to collect outstanding payments and resolve any issues related to accounts receivable. This is a challenging role that requires excellent communication skills, strong negotiation...

Join One of Canada's Fastest-Growing Collection AgenciesAt ACRM, we believe in hiring people who are motivated, confident, and ready to succeed.If you're someone who enjoys fast-paced environments, goal-driven work, and meaningful conversations — we'd love to work with you.Action Collections & Receivables Management (ACRM) is growing rapidly — and we're...

We are looking for talented, energetic and people-focused leaders to grow with our team! Do you have call center leadership experience? We want to hear from you! **OVERVIEW OF POSITION**: We are hiring a BilingualSupervisor to join our team. As an integral member of the TCR team, the Supervisor plays a key leadership role in coaching, mentoring, providing...

We are looking for talented, energetic and people-focused leaders to grow with our team! Do you have call center leadership experience? We want to hear from you! **OVERVIEW OF POSITION**: We are hiring a BilingualSupervisor to join our team. As an integral member of the TCR team, the Supervisor plays a key leadership role in coaching, mentoring, providing...

We are looking for talented, energetic and people-focused leaders to grow with our team! Do you have call center leadership experience? We want to hear from you! **OVERVIEW OF POSITION**: We are hiring a BilingualSupervisor to join our team. As an integral member of the TCR team, the Supervisor plays a key leadership role in coaching, mentoring, providing...

We are looking for talented, energetic and people-focused leaders to grow with our team! Do you have call center leadership experience? We want to hear from you! **OVERVIEW OF POSITION**: We are hiring a BilingualSupervisor to join our team. As an integral member of the TCR team, the Supervisor plays a key leadership role in coaching, mentoring, providing...

We are looking for talented, energetic and people-focused leaders to grow with our team! Do you have call center leadership experience? We want to hear from you! **OVERVIEW OF POSITION**: We are hiring a BilingualSupervisor to join our team. As an integral member of the TCR team, the Supervisor plays a key leadership role in coaching, mentoring, providing...

1. Proficiency in Microsoft Office (Word, Excel, PowerPoint, Access) 3. Be able to conduct morning briefings with the team daily 4. Implementing new processes that will need to be monitored daily to ensure functionality 5. Schedule maintenance with accordance to the managers 6. Assigning extra personnel in the moving department for work to be done in and out...

**OVERVIEW OF POSITION** The bilingual compliance agent is responsible for auditing pre-recorded calls and associated files for quality assurance, and to ensure compliance with federal and provincial regulations, client’s directives as well as company policies and procedures. The compliance agent is also responsible for identifying and reporting on areas...