Service Advisor

1 week ago

Brampton, Canada Brennan's Dixie Chrysler Full time

Dixie Chrysler is looking for an experienced **Service Advisor** to join our family owned Brampton dealership that has been in business for over 40 years. In this important role, you will are responsible for welcoming customers in a friendly and professional manner. Recommend diagnostic, maintenance and repair services that our valued customers need,. Communication with the customer throughout their repair or maintenance process, ensuring the highest level of customer satisfaction.

**Responsibilities**
- Scheduling service appointments
- Opening work orders and describing clearly and accurately the specific customer problems and needs
- Recommending and explaining the nature of the required automotive maintenance and repairs to the customer
- Securing agreement from customer before repairs, outlining cost estimate and approximate time when vehicle's work will be completed
- Communicating frequently and effectively with Service Technicians to obtain information on needed vehicle repairs
- Keeping customers informed of the repair progress and communicating the need for additional work when needed
- Explaining warranty policies and factory-recommended maintenance schedules to customers
- Staying up to date on technical and performance information on all vehicles serviced by the dealership
- Encouraging vehicle service and maintenance by advising customers on the care of their cars and the value of maintaining their vehicles.
- Handling customer inquiries and complaints in a timely and effective manner

**Qualifications**
- Minimum 1 year related customer service experience
- Post-Secondary diploma or equivalent related experience
- Previous working experience as a Service Advisor or Appointment Coordinator in an automotive dealership
- CDK system experience preferred
- Basic mechanical and automotive product knowledge
- Ability to communicate technical information in a manner that customers understand
- Excellent computer skills. Knowledge of related in-house dealership computer systems an asset
- Highly effective listening, communication and customer service skills
- Thrives in a fast paced environment, working well under pressure
- Excellent organization and multi-tasking abilities. Detail oriented.
- Team player but also able to work independently
- G class driver’s license with a clean driver’s abstract report
- Punjabi Speaking would be an asset but not necessary

**_ What we offer_**
- Competitive pay plan including an hourly rate and monthly bonus.
- Medical/Dental Benefits
- A friendly family work environment
- Dixie Chrysler is an equal opportunity employer that welcomes all applicants including persons with disabilities, visible minorities, women and aboriginals. We thank you for your interest, however, only those applicants selected for an interview will be contacted._

  • automotive service advisor

    2 days ago

    Brampton, ON, Canada Pal Auto Service Full time €18 - €28

    Pal Auto Service is looking for an Automotive Service Advisor to join our team Automotive knowledge is preferred along with great customer service skills. We have been providing exceptional customer service to the GTA since 1994. Our new state-of-the-art new facility is NOW OPEN Career development and long-term permanent positions are available with a...

  • automotive parts advisor

    7 days ago

    Brampton, Ontario, Canada Pal Auto Service Full time $42,000 - $67,200 per year

    Pal Auto Service is looking for an Automotive Parts Advisor to join our teamWe are currently looking for an experienced Full-time Automotive Service and Parts Advisor to join our service department. The ideal candidate will have the ability to provide great customer service in an energetic, fast-paced work environment.Pal Auto Service has been in business...

  • Service Advisor

    1 week ago

    Brampton, Canada Mercedes-Benz Brampton Full time

    Mercedes-Benz Brampton is currently looking for an **experienced Service Advisor** to join their team in Brampton. Our Service Advisors are one of the first points of contact with customers who bring their vehicles in for service. They are responsible for advising customers on the necessary services required to their vehicle, as well as on routine...

  • Service Advisor

    5 days ago

    Brampton, Canada The Humberview Group Full time

    Mayfield Ford Lincoln is looking for a **Service Advisor** to add to their team in Brampton. Our **Service Advisors** are one of the first points of contact with customers who bring their vehicles in for service. They are responsible for advising customers on the necessary services required to their vehicle, as well as on routine maintenance. The...

  • Service Advisor

    7 days ago

    Brampton, Canada Brennan's Dixie Chrysler Full time

    Dixie Chrysler is looking for an experienced **Service Advisor** to join our family owned Brampton dealership that has been in business for over 40 years. In this important role, you will are responsible for welcoming customers in a friendly and professional manner. Recommend diagnostic, maintenance and repair services that our valued customers need,....

  • Service Advisor

    1 week ago

    Brampton, Canada Dependable Truck & Tank Ltd Full time

    We are looking for a customer service orientated individual with automotive or truck service advisor experience. Preference will be those who have automotive or truck dealer experience. Able to do service scheduling, invoicing, customer interaction, warranty recovery. **RESPONSIBILITIES**: - Contact service technicians to determine when job can be...

  • Service Advisor

    1 week ago

    Brampton, Canada TCAT Div of Toromont Industries Ltd Full time

    Toromont Cat is looking for a Service Advisor to join our team! This position will provide technical direction and accountability for scheduling all equipment repairs with both the internal and external teams within the service operations, while maintaining good communication with customers throughout the repair cycle as required. The Service Advisor will...

  • Customer Service Advisor

    3 weeks ago

    Brampton, Canada MetroCompactor Service Inc.MetroCompactor Service Inc Full time

    Metro Compactor Service, 145 Heart Lake Rd S, Brampton, ON L6W3K3, CAN Metro Compactor Service is Canada's leading expert for waste and recycling equipment solutions. With expertise spanning over four decades, we provide custom manufacturing, installation, maintenance, and repair services for balers, compactors, and chutes. Our cutting‑edge iSmart...

  • Service Advisor

    5 days ago

    Brampton, Canada Advanced Marine Lake Belwood Full time

    **Job description**:Service Advisor for Marine and Powersports business **Agreement Start Date**:To be determined **Daily Duties**: - Greet and schedule customers in the showroom - Performing walk around of marine and power sport units at time of drop off - Schedule work orders into the calendar - Enter itemized estimate on service order and explains...

  • Service Advisor

    4 days ago

    Brampton, Canada Policaro Group Full time

    **Accelerate Your Career!** Are you a dynamic, results-driven service professional with a passion for luxury vehicles and exceptional customer service? We are seeking a **Service Advisor** to join our high-performance team! **Why Join Us?** At **Policaro Group**, we don't just sell cars—we deliver world-class experiences. Our commitment to excellence,...