Systems Administrator/helpdesk Support

7 days ago

St Albert, Canada Genesys Networks Inc. Full time

**Genesys Networks Inc.**, one of the leading providers of outsourced IT support, is currently recruiting a full-time Systems Administrator/Helpdesk based at our office in St. Albert. This position will require travel some travel, mostly within Alberta.

Responsibilities for this position include:

- Familiar with Windows Server 2016 +
- User permissions and group policies
- Familiar with VMWare environments and vSphere administration
- AD, DNS, DHCP
- Networking, WAN management, VLANS, switch configuration
- Cabling, printers, serial devices, digi port experience
- Must have Linux experience (command line, cups, vi, install)
- Firewalls, VPN’s
- Backup software experience (Veeam or similar)
- Windows Desktop support
- Exchange 2016 +
- Azure AD knowledge a plus
- Must have previous desktop support experience working with wide range of end users in person and remotely
- Ability to communicate effectively with team members and staff
- Must have good troubleshooting skills and online research abilities
- Familiar with Windows Server 2016 +
- File server user permissions and group policies
- Familiar with VMWare environments and vSphere administration
- Active Directory, DNS, DHCP
- Networking, WAN management, VLANS, switch configuration
- Cabling, printers, serial devices, digi port experience
- Linux experience preferred (command line, cups, vi, install)
- Must be willing to work out of St. Albert office daily
- Some travel required mostly within Alberta
- On call rotation and periodic after hours
- Firewalls, VPN’s
- Backup software experience (Veeam or similar)
- Windows Desktop support
- Exchange 2016 + on-prem / cloud hybrid configurations
- EntraID experience
- Hybrid cloud experience in general

If you are interested in this great opportunity, please forward your resume to:
Human Resources

Fax: (780) 479-8469

**Job Types**: Full-time, Permanent

Pay: From $60,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Store discount
- Vision care

Ability to commute/relocate:

- St. Albert, AB T8N 3X4: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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