Inside Sales/customer Service

3 days ago

Thunder Bay, Canada Trans Canada Safety Full time

Job description:
**Company Overview**:
We are a customer-focused, fast-paced supplier dedicated to providing high-quality products and exceptional service to our clients. Our team thrives on collaboration, innovation, and a strong commitment to meeting customer needs. We are currently seeking a dynamic and organized individual to join our Thunder Bay branch as an **Inside Sales & Customer Service Representative**.

**Position Overview**:
**Key Responsibilities**:

- Greet and assist walk-in customers with professionalism and product knowledge
- Handle incoming calls and direct inquiries to appropriate departments
- Create, follow up on, and revise customer quotes
- Accurately process orders for in-store pickup or shipping
- Proactively notify customers about order status and follow up on pending requests
- Maintain and replenish product displays and stock shelves
- Support inventory management, including cycle counts and organization
- Collaborate with the sales team to meet customer expectations and sales targets
- Process purchase orders (P.O.) accurately and efficiently
- Conduct respiratory fit testing as needed (training provided)
- Perform additional duties as assigned by management

**What We Offer to Help You Succeed**:

- Integration into our **Inside Sales Team**, sharing a team inbox and collaborating closely with North Bay support staff
- Hands-on training provided by our experienced team who will guide you on systems, procedures, and regional practices
- Continued support from a growing team in Thunder Bay.
- Clear prioritization of primary tasks, with support from sales support staff and the assistance of colleagues to streamline daily responsibilities

**Qualifications**:

- Previous experience in customer service, retail, or inside sales preferred
- Strong organizational and communication skills
- Order processing and inventory control knowledge
- Ability to multitask and manage competing priorities in a busy environment
- A collaborative mindset and willingness to learn
- Previous experience in fit testing or willingness to be trained

**How to Apply**:
Only those moving up to the next step of the hiring process will be contacted.

**Job Types**: Full-time, Permanent

Expected hours: 40 per week

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Vision care

Work Location: In person

  • Inside Sales

    2 weeks ago

    Thunder Bay, Canada Trans Canada Safety Full time

    **Company Overview**: We are a customer-focused, fast-paced supplier dedicated to providing high-quality products and exceptional service to our clients. Our team thrives on collaboration, innovation, and a strong commitment to meeting customer needs. We are currently seeking a dynamic and organized individual to join our Thunder Bay branch as an **Inside...

  • Inside Sales/customer Experience Representative

    1 week ago

    Thunder Bay, Canada Sarjeant Propane Limited Full time

    **Job purpose** The Inside Sales Representative/Customer Experience Rep will act as a liaison, providing exceptional support and product/service information to our customers, answering questions, and resolving issues to ensure the efficient delivery of propane and related services. This role is also responsible for generating orders and collaboratively...

  • Inside Sales Representative

    2 weeks ago

    Thunder Bay, Canada Nova-Pro Industrial Supply Ltd Full time

    Established in 1993, **_Nova-Pro Industrial Supply Ltd_**. has a reputation for supplying quality products and services to Northwestern Ontario. Our customer base covers all sectors of industry including pulp and paper mills, sawmills, manufacturing, construction, government services, mining, transportation and utilities. We are looking for an...

  • Inside Sales Representative

    1 week ago

    Thunder Bay, Canada Nova-Pro Industrial Supply Ltd Full time

    Established in 1993, **_Nova-Pro Industrial Supply Ltd_**. has a reputation for supplying quality products and service to Northwestern Ontario. Our customer base covers all sectors of industry including pulp and paper mills, sawmills, manufacturing, construction, government services, mining, transportation and utilities. We are looking for an enthusiastic,...

  • Inside Sales Representative

    2 weeks ago

    Thunder Bay, Ontario, Canada Nordic Minesteel Technologies Inc. (The NMT Group) Full time $23,000 - $33,600 per year

    Inside Sales RepresentativeNordic Minesteel Technologies (NMT) is seeking a motivated and customer-focused Inside Sales Representative to join our dynamic team. This position is well suited for a sales professional with 1-3 years of experience who is eager to grow within a dynamic, technical setting that values teamwork and strong client support.NMT is a...

  • Inside Sales Representative

    1 day ago

    Thunder Bay, Canada Guillevin Full time

    Inside Sales Representative **Status**: Regular, Full time **Location**: Thunder Bay, Ontario **Interested?** - Daytime schedule: Monday to Friday. - Known customer base, reliable and high-quality products. - Opportunity for advancement. **Do you have what we’re looking for?** - Experience in B2B sales. - “People” person who puts customer...

  • Inside Sales Representative

    2 weeks ago

    Thunder Bay, Ontario, Canada 5eec5374-faf2-4f74-8860-dae4ead0696d Full time $60,000 - $80,000 per year

    Company DescriptionNordic Minesteel Technologies (NMT) is a global leader in the mining industry with decades of experience. Partnering with top-tier mining companies, contractors, and engineering consultants, NMT has played a key role in executing projects across continents, including Africa, Asia, Australia, Europe, North America, and South America....

  • Inside Sales Representative

    3 days ago

    Thunder Bay, Ontario, Canada Fountain Tire Full time $41,600 - $57,600 per year

    OverviewFountain Tire Thunder Bay, an established automotive repair shop, is looking for a friendly and dedicated individual to join our team as an Inside Sales RepresentativeAt Fountain Tire, our associates are our number one asset. As a vital member of our team, you will get to enjoy some great benefits:What is in it for you?Competitive compensation: $20...

  • Inside Sales Representative

    3 days ago

    Thunder Bay, Ontario, Canada Fountain Tire Full time $20 - $28

    OverviewFountain Tire Thunder Bay, an established automotive repair shop, is looking for a friendly and dedicated individual to join our team as an Inside Sales RepresentativeAt Fountain Tire, our associates are our number one asset. As a vital member of our team, you will get to enjoy some great benefits:What is in it for you?Competitive compensation: $20...

  • Inside Sales Representative

    1 week ago

    Thunder Bay, Ontario, Canada Fountain Tire Full time $48,000 - $60,000 per year

    Fountain Tire Thunder Bay,an established automotive repair shop, is looking for a friendly and dedicated individual to join our team as anInside Sales RepresentativeAt Fountain Tire, our associates are our number one asset. As a vital member of our team, you will get to enjoy some great benefitsWhat is in it for you?Competitive compensation $20 - $28 per...