Interstate Operations Coordinator

2 weeks ago

North York, Canada Peerless Talent Full time

**Job Overview**

This role requires strong communication, problem-solving, and multitasking skills, as well as experience using DAT Load Board and other freight-matching platforms.

**Responsibilities**

**Carrier Procurement & Negotiation**:

- Source, vet, and secure qualified carriers for interstate shipments using DAT and other industry tools.
- Negotiate competitive rates while maintaining company profitability.
- Build and maintain long-term relationships with carrier partners.

**Load Management**:

- Book and dispatch loads, ensuring accurate and timely communication of all shipment details.
- Monitor shipments from pickup through delivery, proactively addressing any issues, delays, or service failures.
- Coordinate with customers, dispatchers, and drivers to ensure all documentation (BOL, POD, rate confirmations, etc.) is complete and compliant.

**Problem Resolution**:

- Handle in-transit issues, schedule changes, or accessorial requests efficiently and professionally.
- Communicate updates promptly to customers and internal teams.

**System & Data Management**:

- Utilize TMS and DAT systems to post loads, track carrier performance, and update shipment statuses.
- Maintain accurate load records and ensure all data is entered correctly for billing and audit purposes.

**Requirements**:

- Minimum 2 years in freight brokerage, carrier sales, or operations (interstate experience preferred).
- Proficient with DAT, TMS systems, Microsoft Office Suite (Excel, Outlook).
- Understanding of U.S. and Canadian interstate transportation, equipment types, and freight documentation.
- Strong negotiation and communication skills.
- High attention to detail and ability to work under pressure.
- Customer-first mindset with problem-solving initiative.

**Preferred Attributes**
- Previous experience in a fast-paced logistics or 3PL environment.
- Familiarity with compliance requirements (insurance, carrier vetting, safety ratings).
- Team player with strong work ethic and accountability.

**Compensation & Benefits**
- Competitive base salary plus performance-based incentives.
- Comprehensive benefits package (medical, dental, etc.).
- Opportunities for professional development and career growth.

Pay: $50,000.00-$60,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Paid time off

Work Location: In person

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