Claims Account Manager

5 days ago

Vancouver, Canada Axis Insurance Managers Inc Full time

**Axis Insurance Managers Inc. dares to be Elite. We strive to be the best in our industry, helping people protect what matters most to them. We innovate. We collaborate. We push ourselves, and one another, to be more than we were the day before. To work with us means approaching each day with a passion for what you do, knowing that you make a difference - to your clients, to your colleagues, to yourself.**

**We’re looking for people who are continuously growing - from Good to Great, from Great to Elite.**

**We’re looking for**_YOU_**.**

**_ As a Claims, Account Manager a typical day might include:_**
- Reporting new claims to insurers
- Following up with insurers on closing notices
- Entering new claims into Epic
- Attaching updates of claims into Epic
- Liaising regularly with insurers to request claim statements and log details into Epic
- Running monthly reports to track loss ratios with various insurers
- Notifying the Director of Market Management of any large losses or circumstances that could lead to a large loss
- Assisting with internal quality control reviews

**_ You are passionate about:_**
- Providing friendly, professional service
- Making a positive difference to those around you
- Sharing ideas and working with a great team of proactive, innovative thinkers
- Learning, growing, and pushing past barriers
- Living with integrity
- Taking ownership of your work and actions

**_ You’re outstanding at:_**
- Building relationships - with clients, with underwriters, with colleagues_YOU_ are a people person
- Staying on top of prioritiesknow every deadline and live by your To-Do list
- Paying attention to the little things that make a big differencedot your I’s, cross your T’s, and check all your boxes to make sure it’s done right the first time
- Managing your timewith deadlines looming, keep your cool, knowing you’ve got this
- Proactively getting stuff donefollow up and follow through
- Working behind the scenes to ensure an exceptional customer experienceknowing that the customer expects excellenceand so do you

**_ Must haves:_**
- 1-3 years' experience in a corporate administrative/claims role, consistently meeting internal core competencies
- General Insurance Salesperson Level 1 license through the Insurance Council of British Columbia or equivalent license in the individual’s province of residence, considered an asset
- Commercial insurance industry experience, considered an asset
- Post Secondary Degree, considered an asset
- Experience using Epic broker management system, considered an asset

**_ What’s in it for YOU?_**
- Fun From team-building activities to contests and giveaways, holiday parties to virtual/in-person social events, we believe in building connections, knowing that a happy team makes a happy workplace
- Career potential & leadership opportunities. We pride ourselves on training and mentoring for success.
- Competitive Employee Benefits Plan. We offer medical, dental, long-term disability, AD&D, critical illness, EAP, and life insurance coverage for your & your family.
- Work/Life Balance. Our offices operate 8:30am - 4:30pm, so no evenings or weekends. And we offer competitive vacation time and flex work options, meaning more time for you to get out and do _YOU_.

**We’re excited to meet**_YOU_**

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