Snow Services Team Member

1 week ago

Edmonton, Canada The Grounds Guys Full time

Here’s the deal: we’re awesome at taking care of our customers and providing exceptional residential and commercial lawn care and landscaping service. But that only happens because we have amazing people like you on our team. If you’re ready to take the next step in your career, then we want to speak with you.

At The Ground Guys, we’re more than just “the lawn guy.” We’re a dedicated team of lawn care and landscaping experts that know how to make a great first impression. From the professional appearance of our crews to the attention to detail we give every job, we stand by our Neighborly Done Right Promise every time.

Here at The Grounds Guys, we are looking for someone ready to take a step forward in their career as a Snow Services Team Member. And as the company grows, you will have the opportunity to grow into a higher-level role as well.

**Is this right for you?**
- You are passionate about serving others, including your crew, the customers, and the community.
- You see customer service issues as an opportunity to turn every customer into a raving fan.
- You pride yourself on your communication and are exceptional at getting the work done no matter what it takes.
- **You have a driver's license with a clean driving record.**:

- **You have a clear criminal record check.**

**Your Responsibilities as a Snow Services Team Member**
- Front-Line Employee
- You are quite literally the boots on the ground. You’ll be a front-line employee who provides exceptional care.
- The team looks to you to perform basic tasks related to landscape maintenance at high levels of quality and service delivery. This may include other lawn care duties when not focused on snow removal work.
- You must be able to work outdoors, in all weather conditions, doing very physical work, able to lift/carry 35-80 pounds often
- You ensure everything is wrapped up and set to go for the next day.

**How We Measure Success**
- Attendance: Might sound basic, but it’s critical to meet our Customer Service goals. You need to be here as required by your

Supervisory team.
- Quality: You’ll ensure quality control to make sure it’s rare to ever need to go back to redo a job.
- Customer Retention: Building great relationships with each customer, and ensuring that they receive exceptional service, will keep them coming back.
- Full Utilization of Software & Processes: This helps make all of the above possible.

**Job Requirements for Snow Services Team Member**

As a Snow Services Team Member, you will be responsible for the complete snow removal activities of the pre-designated

location in a timely and organized manner.

Such activities include (but are not limited to):

- Previous experience operating snowplow equipment is preferred.
- Knowledge of safe snow removal practices and procedures
- Ability to work in cold and challenging weather conditions for extended periods of time.
- Strong attention to detail and ability to follow instructions accurately.
- ** 24/7 on-call availability from December 1st - March 31st**:

- Clearing during/after snow events,
- Salting before and/or after snow/rain/ice events.
- Loading transports for snow hauling; and
- General upkeep of the machinery
- Must have own means of transportation to commute to and from work

**Benefits & Pay**

The pay range for this position is $23.00 to $26.00 per hour and is dependent on your experience.

you meet the requirements for the position, our system will schedule you for an interview immediately.

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