Parts Counter Specialist

2 weeks ago

Edmonton, Canada Capital Automotive Group Full time

**Capital Automotive Group - GMC Buick Edmonton, Edmonton AB**

**Parts Specialist**

Reporting to the Parts Manager, the Parts Specialist is responsible for the sale and management of all parts and accessories to existing and prospective customers.

**Key Responsibilities include**:

- Evaluate and recommend parts required based on customer information
- Answer and make sales calls as needed.
- Receive and ship incoming/outgoing freight
- Look up and locate parts in inventory or order parts from suppliers as per policies.
- Generate quotes and complete orders as per customer requests.
- Negotiate key sales issues and handle objections as required.
- Assist customers post-sale with warranty
- Explain warranty coverage to customers (as applicable).
- Assist other staff in the department as needed.
- Follow all policies and procedures as outlined by management
- Maintain a professional appearance and a safe, clean work environment.
- Previous experience in the automotive industry.
- High degree of product and technical knowledge, at minimum a willingness to learn
- A team player with a strong sense of commitment to the customer.
- Physical ability to lift a maximum of 50 lbs.
- Self-starter and motivated to sell.
- Good written and verbal communication skills.
- Ability to handle competing priorities and meet deadlines.
- Available to work alternating Saturday mornings
- Superior problem-solving skills to achieve win-win solutions.

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Vision care

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Edmonton, AB T6E 5X9: reliably commute or plan to relocate before starting work (required)

Work Location: One location

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