Remote Caseworker

**About the Role**

A vital part of our program is our caseworkers. Caseworkers help individuals create and follow their Individualized Support Plans. We are looking for a Farsi/ Persian/Pashto-speaking remote caseworker for a one-year renewable position to assist women and children who have experienced violence and/or trauma and provide support, services, and programming. This is a Full-time remote position.

**Key Responsibilities**:

- Create and follow-through with Individualized Support Plans
- Establish a relationship of trust and respect with clients
- Complete intakes
- Provide case planning and assistance
- Provide support in accessing community services, resources, and information
- Have weekly follow up meetings
- Help clients make decisions and challenge inconsistencies
- Work to agreed targets in relation to client contact
- Help clients with referrals, sustainability planning, and finding safe, affordable, and secure housing
- Attend staff meetings and training sessions
- Liaise with other agencies and individuals to help make changes based on issues raised by clients
- Keep track of and mentor volunteer caseworkers
- Keep up-to-date with knowledge of programs, resources, and referral services
- Refer clients to other resources, as necessary
- Maintain accurate case notes, files, and uphold confidentiality
- Utilize software for case management
- Adheres to all health and safety policies and procedures
- Performs other duties outlined by Sakeenah

**Qualifications**:

- University and/or college education in a related field - Gender and Women’s Studies, Sociology, Social Justice, Assaulted Women and Children’s Programs, Social Work Degree, diploma, or certificate in social work
- Commitment to women and children’s issues working within an anti-racism and Islamic framework
- Experience working with women and children in areas of poverty, violence, trauma, and homelessness
- Non-judgmental outlook and a willingness to work with different types of people
- Excellent observation and listening skills
- Patience, tolerance, and sensitivity
- Ability to mediate conflict
- Organizational and time management skills
- Effective communication skills
- Dedication to team building
- Ability to manage conflicting priorities simultaneously with the ability to prioritize
- ASL is an asset
- **Fluency in written and spoken English and Farsi is necessary - any additional languages are an asset**

**Hours**:
Weekdays 9:00am - 5:00pm (on-call shifts as well)

40 hours per week

Sakeenah Canada is an equal opportunity employer. We encourage individuals from diverse backgrounds to apply.

**Benefits**:

- Dental care
- Employee assistance program
- Flexible schedule
- Life insurance
- Paid time off
- Vision care

Schedule:

- Evening shift
- Monday to Friday
- Weekends as needed

**Language**:

- Farsi/Persian/Pashto-speaking (required)

Work Location: Remote