Consultant, Business Analytics

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

**Job Description**:
As a member of Retail Payment Service Business Intelligence & Analytics department you will provide back office support for our Cards, Cheque, Currency and Remittance partners. As a Business Consultant, you will be supporting the development of reporting and analytical solutions for Retail Payment Services. You will be working closely with leaders, internal stakeholders and partners to foster relationships, identify key metrics and build reporting and dashboarding solutions. In the spirit of continuous improvement, you will proactively use your data analytics skillset to identify trends and root cause, providing recommendations to implement solutions. You’re passionate about data and automation, thrive in collaborative and fast-paced environments, and continuously explore ways to Run, Protect and Transform how we work.
- At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview._

How You’ll Succeed
- Instrumentation Development - Support metrics and dashboard development, building self-serve automation and BI capabilities using tools such as Excel VBA, Alteryx, Tableau etc.
- Analyzing Business Requirements - Research and analyze specialized information and recommend solutions to issues and problems that arise during the ongoing operation of business.
- Analytics development - Support analytics initiatives with key stakeholders and business specialists within Retail Payment Services
- Provide leadership - You will lead or support diverse projects and initiatives by creating a positive work environment, being an effective role model and mentor by championing CIBC's mission, vision, and values. You'll lead or support by sharing knowledge and collaborating to come up with effective solutions to problems to ensure effective and timely delivery.
- Relationship/Stakeholder Management - Develop and maintain productive relationships with peers, operations, technology and business partners to resolve problems/inquiries.
- Business Support - Support business partners generating regular business reporting

Who You Are
- You can demonstrate experience. You have experience with data analytics and a strong technical knowledge with reporting tools (Tableau, Excel, Alteryx etc.)
- Excellent strategic thinking and analytical skills, with the know-how to interpret data and generate innovative and unconventional solutions
- You give meaning to data. You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.
- Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
- Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard. You have knowledge of approaches, tools, and techniques for gaining the cooperation and support of others.
- You embrace and champion change. You’ll continuously evolve your thinking and the way you work to deliver your best. Using knowledge, experience, relationships and collaboration determine if services, processes or procedures may be modified to suit the business or technology needs without having to reinvent or develop a “net new” solution.
- You act like an owner. You thrive when you're empowered to take the lead, go above and beyond, and deliver results.

What CIBC offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
- We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a health benefits program, defined benefit pension plan, an employee share purchase plan and MomentMakers, our social, points-based recognition program.
- Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
- We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

What you need to knowYou need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

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