Remote Product Owner

Build a meaningful career

At LifeWorks, we offer more than career opportunities, we provide career opportunities to make meaningful contributions to people’s lives. The extraordinary expertise of a more than 7,000-strong workforce is harnessed to support the employees and families of the organizations we serve. Our innovative programs have a lasting impact on the health, financial security and productivity of 24,000 workplaces.

As a Product Owner, you’re passionate about product - how people are served every day - and understand the methodology, you have a knack for identifying and solving market problems you’re a team-player who proactively finds ways to support your team you have an excellent understanding of digital technologies and their integral role in today’s products.

**Responsibilities**:

- Work with the Product leadership and other Product Managers on aligning to the platform vision and strategy, and contributing to the overall future direction of the product
- Relay the product vision clearly and concisely to the engineering team
- Collaborate with Product management to understand customer and user needs, seek out new opportunities and establish actionable insights, to form a concise product backlog
- Balance the needs of the business, the customer and technology to make timely, validated and clear decisions regarding the product. (sometimes, saying ‘no’ or ‘not now” is the right answer)
- Contribute to the wider product roadmap planning and co-ordination effort to ensure a holistic customer experience, and professional operations.
- Prioritize the backlog to focus on product impact, health and objectives
- Explain the product and its roadmap to business stakeholders including Marketing and Business Development when necessary
- Work with the design and engineering teams to clearly define requirements and acceptance criteria, in order to deliver the most value to our users
- Build a relationship with the Design team to establish and maintain our collective understanding of the user, ensuring you are collaborative and curious partner in any user research
- Collaborate with engineers to establish feasibility and plan for the development of secure maintainable solution
- Work with the colleagues in Product to communicate the release of new features, and encourage effective adoption amongst customer base

Succeeding as a Product Owner will require the following core qualifications and skills:

- Completed post-secondary education in Business, Technology, or a related field, or equivalent work experience required
- 3-5 years of experience as a Product Owner or Product Manager
- Experience working with design and engineering teams to create the best user experience that addresses need, solves problems, and highlights opportunities
- Demonstrated highly analytical and technical approach (this will be a more a technical product role, vs a customer facing role)
- The ability to turn a business vision into product objectives and establish objectives and key results to monitor performance
- Experience with validating assumptions and grounding ideas in data, combined with an entrepreneurial spirit that allows you to identify opportunities and solutions and guide the team through them
- Outstanding communication skills and attention to detail, with the ability to clearly articulate the product vision
- Proven negotiation skills within internal and external team environments
- Strong analytic and information synthesis skills
- Ability to discern the need for urgent delivery against effective discovery and validation
- Experience of delivering digital solutions using Agile methodology
- Experience of using Azure DevOps or similar
- PC proficiency to include the Microsoft product suite and Teams collaboration tools

Remote

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Where permitted by law, LifeWorks employees must be fully immunized to access a LifeWorks office or customer premises.

Fulfilling work that matters

LifeWorks is in the business of helping organizations help their people and in the process, we strive to elevate ours. We're always looking for talented professionals and strategic leaders looking to make a difference in the lives of the people we serve. We appreciate the interest of every applicant; however, we contact only those selected for an interview.