Pre-need Sales Manager

Join Our Compassionate Team at **RSR Family Holdings Ltd.** We are in search of a **Pre-Need Sales Manager** to join the team in **New Westminster.**

**Company Overview**:
**RSR Family Holdings Ltd.**, operating with the three major brands of **Kearney Funeral Services**, **Burquitlam Funeral Home**, and **Affordable Cremation & Burial**. Recently merged, we've become one of Canada's premier independent family-run funeral homes who have been serving the Lower Mainland and Vancouver Island with care and compassion for over 115 years, and our journey is far from over. While our focus is meeting the needs of our customers, our success is driven by our people.

**You’ll find us at**:
**About Us**:
At RSR Family Holdings Ltd., We recognize that our exceptional team is the cornerstone of our success, taking pride in our hard work and strong relationships with colleagues. If you're passionate about your work and value camaraderie, we invite you to join us in our meaningful mission of supporting families in our local communities. Together, we are committed to achieve our shared purpose, which is to help families and communities heal from loss.

Our core values serve as the guiding principles that shape our commitment to excellence in funeral care, being the pillars of our culture and guide our every action:

- _**Honesty and Integrity**:_ We prioritize honesty in all interactions, ensuring integrity in everything we do.
- _**Relationship Builders**:_ We value meaningful connections, fostering relationships with our team, community, and stakeholders.
- _**Perseverance and Grit**:_ We pursue greatness with determination, embracing challenges as opportunities for growth.
- _**Caring and Compassionate**:_ Empathy drives our compassion, guiding us to care for everyone we serve.
- _**Upbeat and Fun**:_ Despite challenges, we maintain a positive attitude, finding joy in our work and impacting our world positively.
- _**Structured and Organized**:_ Organization enables us to deliver exceptional care and service, grounding our values in action.
- _**Creative and Agile**:_ We innovate and adapt swiftly, providing exceptional results to the families we serve.

**The Opportunity**:
The Pre-Need Sales Manager position at RSR Family Holdings Ltd. offers a unique opportunity to lead a dynamic sales team and make a meaningful impact on the lives of client families. If you are a results-driven leader with a passion for sales and a commitment to excellence, we invite you to join our team and help us shape the future of our business.

**Key Responsibilities**:

- Develop sales forecasts, budgets, and strategic plans, monitoring team performance.
- Conduct strategic planning to drive sales growth and demonstrate a long-term vision.
- Manage a small sales team, overseeing all aspects of the sales process from aftercare to closing skills.
- Provide ongoing training, coaching, and mentorship to ensure team success.
- Ensure adherence to company processes and procedures, reviewing contracts and addressing inquiries.
- Assist in maintaining comprehensive documentation of sales activities and interactions.
- Support the sales team in finding leads and obtaining referrals through professional relationships.
- Collaborate with management and staff to provide high-quality services and improve processes.
- Work closely with other departments to ensure seamless coordination of services.
- Stay informed about industry trends, competitor activities, and best practices in sales and customer service, identifying opportunities for improvement.

**Skills and Qualifications**:

- Demonstrates professionalism and maintains a positive image.
- Requires prior sales supervisory experience, showcasing effective leadership.
- Possesses excellent leadership skills, motivating and mentoring staff.
- Sets challenging goals, fostering a culture of accountability and excellence.
- Exhibits strong negotiation, presentation, and closing abilities.
- Willingness to work flexible hours and travel within the lower mainland.
- Demonstrates diverse prospecting abilities to pursue sales opportunities.
- Displays a strong work ethic and is goal-driven.
- Holds a valid driver’s license and has acceptable driving record.
- Excellent verbal and written communication in English; other languages are an asset.

**Salary**: $40,000.00-$45,000.00 per year

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision care

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay

Application question(s):

- Are you legally authorized to work in the Canada?

**Experience**:

- sales: 5 years (required)

Ability to Commute:

- New Westminster, BC V3L 3A3 (preferred)

Work Location: In person